EXPERT UNIT 1 (B1)

Hello, Malpass Consulting. How can I help ... What would you like to know about the conference? ... Could you give me the details of the conference next week?
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EXPERT UNIT 1 (B1)

Activity group(s): 7 Number of exercises: 659

Conference Plans (12 activity (ies) 01:20:05) Dialogue: Explore [1 exercises] 1

Hello, Malpass Consulting. How can I help you? 2

I'd like to speak to Mr. Svensson in Human Resources, please. Can I talk to Mr. Svensson in Human Resources, please? Could I speak to Mr. Svensson in Human Resources, please?

2

What is it concerning, sir? It's concerning the management convention in New York next week. The management conference in New York next week. My call concerns the management conference in New York next week.

3

2 2

Just one second, I'll put you through.

3

Just one second, I'll put you through. Just one second, I'll put you through.

3 3

Hello. This is Peter Svensson, Human Resources Director. How can I help you? Hello, I'm calling about the management conference next week. Yes, it's concerning the conference at the convention center next week. Could you give me the details of the conference next week?

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O.K.

4

Fine.

4

Of course.

4

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4

What would you like to know about the conference? Could I send a delegation of employees to the conference? I'd like to send a delegation to the conference. A group of my employees would like to attend.

5

Of course. Fine. That's great.

5 5 5

How many employees will attend the conference? 6 6

There will be two executives and one personal assistant. 2 executives and 1 personal assistant will attend the conference. The delegation will be 2 executives and 1 personal assistant.

6

Were they at the conference last year? Yes, they were. They weren't. No, only I was at the conference last year.

7

Good. That's fine. O.K.

7 7 7

No problem. Fine. O.K.

8 8 8

Will they make a presentation to the conference? Yes, an executive would like to present our company. They will not make any presentations. No, they won't make any presentations.

8

6

When will your delegation arrive? They'll arrive in New York next Monday. My delegation will come to New York next Wednesday. Next weekend.

Can I take their names, please? Can I take their names, please? Can I take their names, please?

Word Pronunciation [13 word(s)] to attend convention convention center delegation detail employee executive human resources

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management personal assistant presentation to put through to send

Sentence Pronunciation [24 sentence(s)] I'd like to speak to Mr. Svensson in Human Resources, please. Can I talk to Mr. Svensson in Human Resources, please? Could I speak to Mr. Svensson in Human Resources, please? It's concerning the management convention in New York next week. The management conference in New York next week. My call concerns the management conference in New York next week. Hello, I'm calling about the management conference next week. Yes, it's concerning the conference at the convention center next week. Could you give me the details of the conference next week? Could I send a delegation of employees to the conference? I'd like to send a delegation to the conference. A group of my employees would like to attend. There will be two executives and one personal assistant. 2 executives and 1 personal assistant will attend the conference. The delegation will be 2 executives and 1 personal assistant. Yes, they were. They weren't. No, only I was at the conference last year. Yes, an executive would like to present our company. They will not make any presentations. No, they won't make any presentations. They'll arrive in New York next Monday. My delegation will come to New York next Wednesday. Next weekend.

Picture/Word Association with speech recognition [1 exercises] 1 New York Los Angeles Paris London Boston

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Key grammar explanations [3 grammar point(s)] 1

The future

2

'To be' and 'to have': preterite

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3

Past interrogatives

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Grammar Practice [5 exercises] 1

Make the following sentences negative. Example: you'll arrive

you won't arrive

I'll attend

I won't attend I will not attend I'll not attend

he'll send

he won't send he will not send he'll not send

she'll make

she won't make she will not make she'll not make

it'll concern

it won't concern it will not concern it'll not concern

we'll call

we won't call we will not call we'll not call

they'll come

they won't come they will not come they'll not come

The future

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2

Make the following sentences negative. Example: you'll arrive

you won't arrive

she'll send

she won't send she will not send she'll not send

they'll attend

they won't attend they will not attend they'll not attend

I'll call

I won't call I will not call I'll not call

we'll make

we won't make we will not make we'll not make

it'll concern

it won't concern it will not concern it'll not concern

he'll come

he won't come he will not come he'll not come

The future

3

Conjugate as in the example. Example: I was

I am

you were

you are you're

he was

he is he's

she was

she is she's

it was

it is it's

we were

we are we're

they were

they are they're

The verb 'to be'

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4

Conjugate as in the example. Example: I am

I was

you are

you were

he is

he was

she is

she was

it is

it was

we are

we were

they are

they were

'To be' and 'to have': preterite

5

Make the following sentences negative. Example: they were

they weren't

I was

I wasn't I was not

you were

you weren't you were not

he was

he wasn't he was not

she was

she wasn't she was not

it was

it wasn't it was not

we were

we weren't we were not

The negative form

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Sentence Practice [9 exercises] 1

Conjugate as in the example. Example: I am at the management conference.

I was at the management conference.

They are in New York.

They were in New York.

I am the Human Resources Director.

I was the Human Resources Director.

They are at the convention center.

They were at the convention center.

'To be' and 'to have': preterite

2

Conjugate as in the example. Example: You were at the management conference.

You are at the management conference.

He was the Human Resources Director.

He is the Human Resources Director. He's the Human Resources Director.

She was at the convention center in New York.

She is at the convention center in New York. She's at the convention center in New York.

It was a management conference.

It is a management conference. It's a management conference.

The verb 'to be'

3

Conjugate as in the example. Example: You were at the management conference.

You are at the management conference.

We were in Boston.

We are in Boston. We're in Boston.

I was at the management convention.

I am at the management convention. I'm at the management convention.

They were a delegation.

They are a delegation. They're a delegation.

The verb 'to be'

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4

Reformulate as in the example. Example: They were at the conference last year. I was in New York last year.

Was I in New York last year?

You were a Human Resources Director.

Were you a Human Resources Director?

He was at the convention center.

Was he at the convention center?

Past interrogatives

5

'To be' and 'to have': preterite

Reformulate as in the example. Example: They were at the conference last year.

Were they at the conference last year?

She was an executive.

Was she an executive?

It was a management convention.

Was it a management convention?

We were at the presentation last week.

Were we at the presentation last week?

Past interrogatives

6

Were they at the conference last year?

'To be' and 'to have': preterite

Reformulate as in the example. Example: There (will be) a convention (next) week.

There was a convention last week.

There (will be) a delegation in New York (next) week.

There was a delegation in New York last week.

There (will be) a presentation (next) week.

There was a presentation last week.

There (will be) a human resources conference (next) week.

There was a human resources conference last week.

'To be' and 'to have': preterite

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7

Reformulate as in the example. Example: There (were) conferences (last) week.

There will be conferences next week.

There (were) eight employees at the convention (last) year.

There will be eight employees at the convention next year. There will be 8 employees at the convention next year. There'll be eight employees at the convention next year. There'll be 8 employees at the convention next year.

There (were) presentations (last) year.

There will be presentations next year. There'll be presentations next year.

There (were) delegations from New York (last) year.

There will be delegations from New York next year. There'll be delegations from New York next year.

The future

8

Reformulate as in the example. Example: I send a delegation of employees to the conference.

Could I send a delegation of employees to the conference?

They make a presentation to the conference.

Could they make a presentation to the conference?

You arrive next weekend.

Could you arrive next weekend?

We call about the human resources convention.

Could we call about the human resources convention?

Modal auxiliaries

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9

Reformulate as in the example. Example: He sends a delegation of employees to the conference.

Could he send a delegation of employees to the conference?

She gives me details about the convention.

Could she give me details about the convention?

He arrives next Monday.

Could he arrive next Monday?

She makes a presentation.

Could she make a presentation?

Modal auxiliaries

Dialogue: Expression [1 exercises] 1

Hello, Malpass Consulting. How can I help you? I'd like to speak to Mr. Svensson in Human Resources, please. Can I talk to Mr. Svensson in Human Resources, please? Could I speak to Mr. Svensson in Human Resources, please?

2

2 2

What is it concerning, sir? It's concerning the management convention in New York next week. The management conference in New York next week. My call concerns the management conference in New York next week.

3

2

Just one second, I'll put you through.

3

Just one second, I'll put you through. Just one second, I'll put you through.

3 3

Hello. This is Peter Svensson, Human Resources Director. How can I help you? Hello, I'm calling about the management conference next week. Yes, it's concerning the conference at the convention center next week. Could you give me the details of the conference next week?

© Copyright 2003-2004 Auralog S.A. All rights reserved

O.K.

4

Fine.

4

Of course.

4

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4

What would you like to know about the conference? Could I send a delegation of employees to the conference? I'd like to send a delegation to the conference. A group of my employees would like to attend.

5

Of course. Fine. That's great.

5 5 5

How many employees will attend the conference? 6 6

There will be two executives and one personal assistant. 2 executives and 1 personal assistant will attend the conference. The delegation will be 2 executives and 1 personal assistant.

6

Were they at the conference last year? Yes, they were. They weren't. No, only I was at the conference last year.

7

Good. That's fine. O.K.

7 7 7

No problem. Fine. O.K.

8 8 8

Will they make a presentation to the conference? Yes, an executive would like to present our company. They will not make any presentations. No, they won't make any presentations.

8

6

When will your delegation arrive? They'll arrive in New York next Monday. My delegation will come to New York next Wednesday. Next weekend.

Can I take their names, please? Can I take their names, please? Can I take their names, please?

Word Association [2 exercises] 1

Match the words from the dialogue with their synonyms on the right. a convention a group a company

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a conference a delegation a business

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2

Match the words from the dialogue with their synonyms on the right. to arrive to put through to present

to come to transfer to introduce

The Right Word with speech recognition [3 exercises] 1

I'll put you through. call need

2

I'll put you through to the Human Resources Director. in by

3

Could you give me the details of the conference next week? How Was Modal auxiliaries

Dialogue: Comprehension [1 exercises] 1

Hello, Malpass Consulting. How can I help you? I'd like to speak to Mr. Svensson in Human Resources, please. Can I talk to Mr. Svensson in Human Resources, please? Could I speak to Mr. Svensson in Human Resources, please? No, they won't make any presentations. Just 3 days and 2 nights. Next weekend. Yes, they were. They weren't.

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2 2 2 O.K. Can I take their names, please? Good. That's fine.

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2

What is it concerning, sir? It's concerning the management convention in New York next week. The management conference in New York next week. My call concerns the management conference in New York next week. Yes, it's opposite the library on 45th Street. A single room with a bath, please. You're behind the train station on Lincoln Avenue. They weren't. No, only I was at the conference last year.

3

3

Just one second, I'll put you through. Just one second, I'll put you through.

3 3

That's correct, ma'am. That's fine. Fine, ma'am. That's fine. O.K.

Hello. This is Peter Svensson, Human Resources Director. How can I help you? Hello, I'm calling about the management conference next week. Yes, it's concerning the conference at the convention center next week. Could you give me the details of the conference next week? They will not make any presentations. My plane will land in Boston on April the 2nd. I am going to stay two nights. It's near the shopping mall on Kennedy Drive. Just 3 days and 2 nights.

4

Just one second, I'll put you through.

O.K.

4

Fine.

4

Of course.

4

Fine.

That's right, ma'am.

What would you like to know about the conference? Could I send a delegation of employees to the conference? I'd like to send a delegation to the conference. A group of my employees would like to attend. Next weekend. It's Mrs. Tina Catona. I am going to stay two nights. I will land at the Boston airport on May the 20th. We are going to stay one night.

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Of course. Fine. That's great. Can I take their names, please? Thank you, Mrs. Catona. Goodbye.

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5 5 5

5

How many employees will attend the conference? There will be two executives and one personal assistant. 2 executives and 1 personal assistant will attend the conference. The delegation will be 2 executives and 1 personal assistant. A single room with a bath, please. My plane will land in Boston on April the 2nd. I would like to reserve a room, please. You're behind the train station on Lincoln Avenue. Can I talk to Mr. Svensson in Human Resources, please?

6

6 That's fine. Of course. Fine, ma'am.

Were they at the conference last year? Yes, they were. They weren't. No, only I was at the conference last year. I would like to reserve a room, please. I'd like a double room with a shower. It's near the shopping mall on Kennedy Drive. I will land at the Boston airport on May the 20th. Are there any conference facilities in your hotel?

7

6 6

Good. That's fine. O.K. Of course. That's fine. That's right, ma'am.

7 7 7

Yes, there are conference facilities here.

Will they make a presentation to the conference? Yes, an executive would like to present our company. They will not make any presentations. No, they won't make any presentations. My name is Mrs. Tina Catona. It's Mrs. Tina Catona. A single room with a bath, please. I am going to stay two nights. I'd like a double room with a shower.

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No problem. Fine. O.K. Thank you, Mrs. Catona. Goodbye. Thank you, Mrs. Catona. Goodbye. That's fine. That's fine.

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8 8 8

8

When will your delegation arrive? They'll arrive in New York next Monday. My delegation will come to New York next Wednesday. Next weekend. Yes, it's Mrs. Catona. The delegation will be 2 executives and 1 personal assistant. We would like a suite with Internet access. Yes, it's opposite the library on 45th Street. Could I reserve a room, please?

Can I take their names, please? Can I take their names, please? Can I take their names, please? Thank you, Mrs. Catona. Goodbye.

That's fine. That's correct, ma'am. Of course.

Organizing a Stay (18 activity (ies) 02:14:09) Dialogue: Explore [1 exercises] 1

Hello, Mr. Boardman. I'll transfer you to our sales assistant. Hello, can I help you? Hello, Sales Department. Good afternoon, Sales Department.

2

2 2 2

Hello, this is Phil Boardman calling from Japan. I'm coming to New York next week, and I was told that you could help me with travel arrangements and accommodations. Yes, of course. I'll do all I can. We're here to help, Mr. Boardman. I'm afraid I don't know anything about this.

3

3 3 4

I'll be in New York from July 4th to the 10th, so my first priority is to find a good hotel within easy reach of your office. Any suggestions? 5 5 7

It really depends on how much you want to pay. It's a matter of how much you want to spend. There aren't any good hotels around here.

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4

What? Mr.Thomson, your sales manager, assured me that he'd tell you about my trip to New York so that you could help me with my itinerary. Well, he must have forgotten. When will you be here? It must have slipped his mind. When are you coming? That's typical of him! Well, when do you arrive and what can I help you with?

5

3 3 3

I'm not really sure. Could I get something decent for, say, $100 a night? 6

I doubt it. Two hundred dollars would be more realistic. No, you're looking at around two hundred dollars. Perhaps, but it'd be very basic.

6

6 8

O.K. So if we say around $200 a night, what would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill.

7

10 10 10

What if I stayed in a hotel near the airport? 9 9 9

The subway takes at least an hour. The roads into the city are very congested. Staying near the airport could be very noisy.

8

I'd need at least a fax machine in my room, and email access. In that case, we're talking two hundred dollars a night. Then you'd be looking at spending around two hundred dollars. You won't get that for less than two hundred dollars.

9

6 6 6

Yes, that's a good point. So I really need something in the city that is not too far from you. What would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill.

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10 10 10

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10

O.K., that sounds fine. I'll let you make the reservations. Also, I hope to do some sightseeing while I'm there. Is there a city tour that you can recommend? We always use a company called "See New York". "See New York" is a reliable tour company. If you like, I can show you around the city myself.

11

11 11 12

I'd also like to get out of New York for a day and go to Atlantic City or the Catskill Mountains. Is there any way of working that into my schedule? Atlantic City is only a few hours away. You can be in the Catskills in less than 2 hours. They're both within easy reach of New York.

12

That's very kind of you, but I really don't want to be any trouble. You must have better things to do than take tourists around New York City. No, really. It would be a pleasure. No, I enjoy it. It's my hometown. It'd be a pleasant change from the office routine.

13

13 13 13

Well, that sounds great. Perhaps I can thank you by taking you out to dinner. That's very kind of you. That sounds wonderful!

Word Pronunciation [18 word(s)] accommodation to book chauffeur comfortable downtown to enjoy to expect grateful guest host hotel on vacation to recommend requirement reservation schedule suggestion suitable

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Sentence Pronunciation [44 sentence(s)] Hello, can I help you? Hello, Sales Department. Good afternoon, Sales Department. Yes, of course. I'll do all I can. We're here to help, Mr. Boardman. I'm afraid I don't know anything about this. It really depends on how much you want to pay. It's a matter of how much you want to spend. There aren't any good hotels around here. Well, he must have forgotten. When will you be here? It must have slipped his mind. When are you coming? That's typical of him! Well, when do you arrive and what can I help you with? I doubt it. Two hundred dollars would be more realistic. No, you're looking at around two hundred dollars. Perhaps, but it'd be very basic. I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill. The subway takes at least an hour. The roads into the city are very congested. Staying near the airport could be very noisy. In that case, we're talking two hundred dollars a night. Then you'd be looking at spending around two hundred dollars. You won't get that for less than two hundred dollars. I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill. We always use a company called "See New York". "See New York" is a reliable tour company. If you like, I can show you around the city myself. Atlantic City is only a few hours away. You can be in the Catskills in less than 2 hours. They're both within easy reach of New York. No, really. It would be a pleasure. No, I enjoy it. It's my hometown. It'd be a pleasant change from the office routine. That's very kind of you. That sounds wonderful!

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Key grammar explanations [3 grammar point(s)] 1

'So that' + 'may' or 'can'

2

'I am told'

3

Near certainty in the past

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Grammar Practice [1 exercises] 1

Reformulate as in the example. Example: Irish

Ireland

Italian

Italy

Turkish

Turkey

Algerian

Algeria

Nouns and adjectives of nationality

Fill-in-the-Blanks [6 exercises] 1

I'll be in New York from August 15th to the 19th. My first priority is a good hotel within easy reach of your office. There aren't any good hotels around here, I'm afraid. What if I stayed in a hotel near the airport? The roads into the city are very congested . Yes, that's a good point . What would you recommend ? I think the Johnson would be your best bet . O.K., I'll let you make the reservations. Use of the past participle as an adjective

2

I think you know I'm coming to New York for a few days next week. I understand that you can help me find accommodations . Sure. How much are you prepared to spend ? Could I get something decent for $100 a night ? I doubt it. $200 would be more realistic . 'Few' - 'A few' - 'Many'

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'Can' and verbs of perception

Verbs without a continuous form

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3

I'd need a fax machine in my room, and email access . You definitely won't get that for less than $200 a night. So if we say $200, what would you recommend ? If I were you, I'd go for the Marrion. O.K., I'll let you make the reservations . The past subjunctive

4

'To let'

I also hope to do some sightseeing while I'm there. Is there a city tour that you'd recommend ? If you like , I can show you around the city myself. Could I work Atlantic City or the Catskills into my schedule ? They're both within easy reach of New York. Verbs without a continuous form

5

'Within' - 'Within . . . of'

I would be happy to show you around the city myself. That's very kind of you, but I really don't want to be any trouble . You must have better things to do than take tourists around New York . It'd be a pleasant change from the office routine . Well, that sounds great. Perhaps I can thank you by taking you out to dinner. The main postpositions

6

Service providers should practice their trade with honesty and integrity. It shouldn't to be necessary to highlight such an obvious fact. Securities commission officers ought to punish malpractice severely. Dishonest traders must have always thought of selling as the only aim. They can't have reflected much on questions of morality. They should have ! Modal auxiliaries

'Should' and 'ought to': advice

Near certainty in the past

Phonetics Exercise [10 phoneme(s)]

dZ

congested enjoy language change arranged

Bj

noisy enjoy cloisters

ow

hello both hotels roads won't supposed know

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aw

A

about around doubt hours hometown

forgotten office holiday anthology

uw

afternoon use routine soon

tQ

much reach change which

k

course typical company looking ticket

b

bet reliable bill number busy bye

d

department afraid depends hundred would guide

Word Association [1 exercises] 1

Match the words from the dialogue with their synonyms on the right. basic decent far realistic congested noisy typical reliable

simple satisfactory distant unromantic crowded loud normal trustworthy

Picture/Word Association with speech recognition [7 exercises] 1 a hotel an airport a police station a laundromat a campsite

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2 the subway a ferry a bus a jet a taxi a boat

3 congested clear strong thick full bright

4 the mountains the beach the forest the plains the ocean the desert

5 a fax machine a modem a laptop a calculator a diary a scanner

6 a tourist a curator a policeman a security guard a fireman a mayor

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7 a dinner a breakfast a snack a picnic a midnight snack

Sentence Practice [8 exercises] 1

Rewrite the following sentences as in the example. Example: My brother is as tall as my father.

Both my father and my brother are tall.

My friend is as beautiful as my sister.

Both my sister and my friend are beautiful. Both my friend and my sister are beautiful.

My father is as serious as my boss.

Both my boss and my father are serious. Both my father and my boss are serious.

My aunt is as boring as my teacher.

Both my teacher and my aunt are boring. Both my aunt and my teacher are boring.

Use of 'both'

2

Rewrite the following sentences as in the example. Example: My brother is as tall as my father.

Both my brother and my father are tall.

Atlantic City is as close to New York as the Catskills.

Both Atlantic City and the Catskills are close to New York. Both the Catskills and Atlantic City are close to New York.

The dinner was as much fun as the cocktail party.

Both the cocktail party and the dinner were fun. Both the dinner and the cocktail party were fun.

The theater is as expensive as the opera.

Both the theater and the opera are expensive. Both the opera and the theater are expensive.

Use of 'both'

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3

Reformulate as in the example. Example: I'll reserve accommodation by phone. I'll go straight to my hotel.

I'll collect some money. We'll buy her a present.

I'll collect some money so that we can buy her a present.

She'll come over to your place. You can discuss her suggestions.

She'll come over to your place so that you can discuss her suggestions.

I'll organize a guided tour. They'll see New York.

I'll organize a guided tour so that they can see New York.

'So that' + 'may' or 'can'

4

I'll reserve accommodation by phone so that I can go straight to my hotel.

Modal auxiliaries

The main postpositions

Reformulate as in the example. Example: I'll reserve accommodation by phone. I'll go straight to my hotel.

I'll reserve accommodation by phone so that I can go straight to my hotel.

We'll take the subway. We'll avoid the congestion.

We'll take the subway so that we can avoid the congestion.

I'll tie up the loose ends. We'll start something else.

I'll tie up the loose ends so that we can start something else.

I'll get the train timetable. You'll leave at the right time.

I'll get the train timetable so that you can leave at the right time.

'So that' + 'may' or 'can'

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Modal auxiliaries

The main postpositions

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5

Reformulate as in the example. Example: I'll reserve accommodation by phone. I'll go straight to my hotel.

I'll reserve a table. We'll eat at nine o'clock.

I'll reserve a table so that we can eat at nine o'clock.

She's getting a laptop computer. She'll be able to work on the train.

She's getting a laptop computer so that she can work on the train.

I'll arrange for some entertainment. We'll really amaze them.

I'll arrange for some entertainment so that we can really amaze them.

'So that' + 'may' or 'can'

6

I'll reserve accommodation by phone so that I can go straight to my hotel.

Modal auxiliaries

Reformulate as in the example. Example: The manager is resigning. (to tell)

I'm told the manager is resigning.

They've rejected the contract offer. (to hear)

I hear they've rejected the contract offer.

The evening went very well. (to tell)

I'm told the evening went very well. I am told the evening went very well.

They're hiring a new receptionist. (to hear)

I hear they're hiring a new receptionist. I hear they are hiring a new receptionist.

'I am told'

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7

Reformulate as in the example. Example: The manager is resigning. (to tell)

I'm told the manager is resigning.

He wants to own a restaurant. (to hear)

I hear he wants to own a restaurant.

She's moved into marketing. (to tell)

I'm told she's moved into marketing. I'm told she has moved into marketing. I am told she's moved into marketing. I am told she has moved into marketing.

You're thinking of having a party. (to tell)

I'm told you're thinking of having a party. I am told you're thinking of having a party. I'm told you are thinking of having a party. I am told you are thinking of having a party.

'I am told'

8

Reformulate as in the example. Example: What time is the meeting? (to forget)

I forget what time the meeting is.

Where is the trade show located? (to forget)

I forget where the trade show is located.

How do you do this? (to forget)

I forget how you do this. I forget how to do this.

Why are you leaving? (to forget)

I forget why you are leaving. I forget why you're leaving.

'I am told'

Relative pronouns and adverbs

Word Order with speech recognition [7 exercises] 1

Your secretary said she Your secretary said she could

could help help organize

organize my my itinerary

itinerary

'Can' - 'Could' - 'To be able to'

2

there are plenty of reasonably priced hotels in there are plenty of reasonably priced hotels in New York. Addresses and phone numbers

© Copyright 2003-2004 Auralog S.A. All rights reserved

New York.

The prepositions 'in' and 'at'

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3

you can't you can't get

4

The cab ride from the airport takes The cab ride from the airport takes at least

5

I can even arrange I can even arrange a little

get anything decent for anything decent for less than

The place of 'even'

less than two hundred two hundred a night.

at least an hour.

a little sightseeing sightseeing for you. 'A little' - 'A bit'

for

an

a

night.

hour.

you.

'Little' - 'A little' - 'Much'

6

I'm sure my boss will I'm sure my boss will let me

7

anything would be better than the office anything would be better than the office routine

let me show you show you the town

the

town.

routine.

Dialogue: Expression [1 exercises] 1

Hello, Mr. Boardman. I'll transfer you to our sales assistant. 2 2 2

Hello, can I help you? Hello, Sales Department. Good afternoon, Sales Department.

2

Hello, this is Phil Boardman calling from Japan. I'm coming to New York next week, and I was told that you could help me with travel arrangements and accommodations. Yes, of course. I'll do all I can. We're here to help, Mr. Boardman. I'm afraid I don't know anything about this.

3

3 3 4

I'll be in New York from July 4th to the 10th, so my first priority is to find a good hotel within easy reach of your office. Any suggestions? It really depends on how much you want to pay. It's a matter of how much you want to spend. There aren't any good hotels around here.

© Copyright 2003-2004 Auralog S.A. All rights reserved

5 5 7

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4

What? Mr.Thomson, your sales manager, assured me that he'd tell you about my trip to New York so that you could help me with my itinerary. Well, he must have forgotten. When will you be here? It must have slipped his mind. When are you coming? That's typical of him! Well, when do you arrive and what can I help you with?

5

3 3 3

I'm not really sure. Could I get something decent for, say, $100 a night? 6

I doubt it. Two hundred dollars would be more realistic. No, you're looking at around two hundred dollars. Perhaps, but it'd be very basic.

6

6 8

O.K. So if we say around $200 a night, what would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill.

7

10 10 10

What if I stayed in a hotel near the airport? 9 9 9

The subway takes at least an hour. The roads into the city are very congested. Staying near the airport could be very noisy.

8

I'd need at least a fax machine in my room, and email access. In that case, we're talking two hundred dollars a night. Then you'd be looking at spending around two hundred dollars. You won't get that for less than two hundred dollars.

9

6 6 6

Yes, that's a good point. So I really need something in the city that is not too far from you. What would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill.

© Copyright 2003-2004 Auralog S.A. All rights reserved

10 10 10

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10

O.K., that sounds fine. I'll let you make the reservations. Also, I hope to do some sightseeing while I'm there. Is there a city tour that you can recommend? We always use a company called "See New York". "See New York" is a reliable tour company. If you like, I can show you around the city myself.

11

11 11 12

I'd also like to get out of New York for a day and go to Atlantic City or the Catskill Mountains. Is there any way of working that into my schedule? Atlantic City is only a few hours away. You can be in the Catskills in less than 2 hours. They're both within easy reach of New York.

12

That's very kind of you, but I really don't want to be any trouble. You must have better things to do than take tourists around New York City. No, really. It would be a pleasure. No, I enjoy it. It's my hometown. It'd be a pleasant change from the office routine.

13

13 13 13

Well, that sounds great. Perhaps I can thank you by taking you out to dinner. That's very kind of you. That sounds wonderful!

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Words and Functions [2 exercises] 1

Put the words from the text in the corresponding categories. The sales assistants must arrange a visit for a client. He is totally unfamiliar with the area. They have to find him a hotel near the company. The client will also need a fax machine in order to be able to send news to his company. The available budget, however, is less than $60 a night. Having found the accommodation, and having sent him directions, they then have to fit some sightseeing into the visitor's hectic itinerary! Afterwards, the client will write a thank you letter to his hosts along with his order. Subject The sales assistants

He

They

Direct object a hotel a fax machine a visit a thank you letter Indirect object him a client

2

his company

The client

news

him

The available budget

the accommodation

they

directions

the client

some sightseeing

his hosts

Put the words from the text in the corresponding categories. An important client will soon visit our company, and I am making sure everything is in order for her arrival. I have found a hotel near the airport and have rented a car with a chauffeur to take her to and from the city, where she will spend the majority of her time. She will become acquainted with our company's product. We are hoping that she will come away with a positive impression of our work. That way, she will be able to bring back good news, and word of our company's excellence will spread. This is why I am doing my best to make her stay a pleasant one. I have already arranged a sightseeing tour for our special guest, and am finding out about baseball tickets. I have heard she enjoys going to listen to blues music as well. Indicative future simple will soon visit will spend

will become

Present continuous are hoping am making sure Present perfect have found have rented

© Copyright 2003-2004 Auralog S.A. All rights reserved

am doing

will come away

will be able to

will spread

am finding out

have already arranged

have heard

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Dictation [3 exercises] 1

1 2 3 4 5

I'm coming to New York for a few days next week. I was hoping to stay in a hotel near the airport. The roads are very congested around there, and it could be very noisy. I can find you a decent hotel within easy reach of our office. I'll also see about reserving a seat for you at the opera. I hope you like Tosca. 'For' - 'Since' - 'Ago' 'Few' - 'A few' - 'Many' 'Next' - 'The next' Absolute superlative 'Here' - 'There' 'Within' - 'Within . . . of' The prepositions 'in' and 'at' Verbs without a continuous form

2

1 2 3 4 5

Your sales manager assured me that he'd tell you about my trip to New York. It must have slipped his mind. Tell me what your requirements are. I want a decent hotel, with a fax machine in my room and email access. In that case, I think we're looking at two hundred dollars a night. The Central Hotel should fit the bill. 'That' and dependent clauses Near certainty in the past Modal auxiliaries Verbs without a continuous form The prepositions 'in' and 'at' 'Should' and 'Ought to': probability

3

1 2 3 4 5

'Which' - 'What'

I'm looking for something in the city, not too far from you. If I were you, I'd go to the Johnson. It's probably your best bet. That's settled then. I'd also like to do some sightseeing while I'm there. If you like, I could take you around New York and show you the best places. That's very kind of you, but I don't want to be any trouble. Sequence of tenses with 'if' The past subjunctive Verbs without a continuous form

'Here' - 'There'

Text Transformation [1 exercises] 1

Put the following text into the past using the expressions "must have"/"can't have." You must be looking forward to coming to New York. Our marketing director forgot about your visit. Unfortunately, he didn't write it in his day-planner. Your first priority must be reserving a good, central hotel. I'm sure you can't have a very comfortable room for fifty dollars a night. You must be thinking about all the things you could do in the city. You must have been looking forward to coming to New York. Our marketing director must have forgotten about your visit. Unfortunately, he can't have written it in his day-planner. Your first priority must have been reserving a good, central hotel. I'm sure you cannot have had a very comfortable room for fifty dollars a night. You must have been thinking about all the things you could do in the city. Near certainty in the past

© Copyright 2003-2004 Auralog S.A. All rights reserved

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Dialogue: Comprehension [1 exercises] 1

Hello, Mr. Boardman. I'll transfer you to our sales assistant. Hello, can I help you? Hello, Sales Department. Good afternoon, Sales Department. A day trip to Atlantic City by train. The casinos are fun. No, really. It would be a pleasure. The roads into the city are very congested. Perhaps, but it'd be very basic. JFK will be packed!

2

Yippee! I love slot machines!

Hello, this is Phil Boardman calling from Japan. I'm coming to New York next week, and I was told that you could help me with travel arrangements and accommodations. Yes, of course. I'll do all I can. We're here to help, Mr. Boardman. I'm afraid I don't know anything about this. An anthology of Basho's poetry would be wonderful. The subway takes at least an hour. You don't have to go to any trouble. O.K., Mr. Boardman. Bye for now. "See New York" is a reliable tour company.

3

2 2 2

3 3 4 Yes, I heard you liked haiku. I'll see what I can do. No, I insist.

I'll be in New York from July 4th to the 10th, so my first priority is to find a good hotel within easy reach of your office. Any suggestions? It really depends on how much you want to pay. It's a matter of how much you want to spend. There aren't any good hotels around here. Cape Cod is worth a visit. I'm sure you'd love the beaches. They're both within easy reach of New York. A boat trip around Manhattan. The Statue of Liberty, Ellis Island, and all the bridges! There's a production of Tosca at the moment. That's certainly serious enough! Just give us a call as soon as you get in.

© Copyright 2003-2004 Auralog S.A. All rights reserved

5 5 7 That sounds interesting.

What about the Empire State Building?

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4

What? Mr.Thomson, your sales manager, assured me that he'd tell you about my trip to New York so that you could help me with my itinerary. Well, he must have forgotten. When will you be here? It must have slipped his mind. When are you coming? That's typical of him! Well, when do you arrive and what can I help you with? I guess you'd like us to plan some entertainment. O.K., Mr. Boardman. Bye for now. O.K., Mr. Boardman. Bye now. You can be in the Catskills in less than 2 hours. Well, I wouldn't mind a couple of video games.

5

3 3 If you could, yes.

Email me your console reference and I'll see what I can do.

I'm not really sure. Could I get something decent for, say, $100 a night? I doubt it. Two hundred dollars would be more realistic. No, you're looking at around two hundred dollars. Perhaps, but it'd be very basic. Got it. Which terminal are you arriving at? There's a production of Tosca at the moment. That's certainly serious enough! O.K., Mr. Boardman. Bye for now. Just give us a call as soon as you get in. I guess you'd like us to plan some entertainment.

6

3

6 6 8

If you could, yes.

O.K. So if we say around $200 a night, what would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill. Would you like to see a N.Y. Shakespeare Company production? That shouldn't be necessary. I'm sure we can work around your schedule. Bye. Have a safe trip. No, really. It would be a pleasure. Yes, I'm looking forward to it.

© Copyright 2003-2004 Auralog S.A. All rights reserved

10 10 10

Really?

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7

What if I stayed in a hotel near the airport? The subway takes at least an hour. The roads into the city are very congested. Staying near the airport could be very noisy. I guess you'd like us to plan some entertainment. If you like, I can show you around the city myself. So, Mr. Yamamoto, are you still planning on coming to the States? I'm afraid I don't know anything about this. O.K. Have a safe trip.

8

9 9 9 If you could, yes. Oh yes. I'm looking forward to it.

I'd need at least a fax machine in my room, and email access. In that case, we're talking two hundred dollars a night. Then you'd be looking at spending around two hundred dollars. You won't get that for less than two hundred dollars. O.K., Mr. Boardman. Bye for now. Don't forget that the 4th is a national holiday. We could get you a ticket for Tosca at the Met. Bye. Have a safe trip. How about if I send you a guide to what's happening in New York?

9

6 6 6

Yes, that's a good point. So I really need something in the city that is not too far from you. What would you recommend? I think the Johnson would be your best bet. If I were you, I'd go for the Marrion. The Central Hotel should fit the bill. We'll see to it that your trip is a memorable one. That shouldn't be necessary. I'm sure we can work around your schedule. I'm afraid I don't know anything about this. O.K. Have a safe trip. So, Mr. Yamamoto, are you still planning on coming to the States?

© Copyright 2003-2004 Auralog S.A. All rights reserved

10 10 10 That would be great. Really?

Oh yes. I'm looking forward to it.

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10

O.K., that sounds fine. I'll let you make the reservations. Also, I hope to do some sightseeing while I'm there. Is there a city tour that you can recommend? We always use a company called "See New York". "See New York" is a reliable tour company. If you like, I can show you around the city myself. Yes, I'm looking forward to it. I'll try and make the visit as memorable as possible for you. You don't have to go to any trouble. How does Shakespeare translate into Japanese? That's not a problem at all.

11

11 11 12 That would be great. No, I insist. I'm not really sure. Good, I didn't think it would be.

I'd also like to get out of New York for a day and go to Atlantic City or the Catskill Mountains. Is there any way of working that into my schedule? Atlantic City is only a few hours away. You can be in the Catskills in less than 2 hours. They're both within easy reach of New York. We could get you a ticket for Tosca at the Met. Well, it'll be nice to meet her too.

She's really looking forward to the trip.

I think the Johnson would be your best bet. It must have slipped his mind. When are you coming? Don't forget that the 4th is a national holiday.

12

That's very kind of you, but I really don't want to be any trouble. You must have better things to do than take tourists around New York City. No, really. It would be a pleasure. No, I enjoy it. It's my hometown. It'd be a pleasant change from the office routine. Yes, I'm looking forward to it. You don't have to go to any trouble. The Central Hotel should fit the bill. Well, it'll be nice to meet her too.

13 13 13 No, I insist. She's really looking forward to the trip.

The subway takes at least an hour.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 38/134

13

Well, that sounds great. Perhaps I can thank you by taking you out to dinner. That's very kind of you. That sounds wonderful! Well, let's try and make it a trip to remember. The roads into the city are very congested. I'm afraid I don't know anything about this. JFK will be packed! That shouldn't be necessary. I'm sure we can work around your schedule.

That would be great.

Really?

Mystery Phrase [11 exercises] 1

A place to stay, for example, a hotel, when you are traveling. accommodation

2

He forgot about it or forgot to do it. it slipped his mind

3

A booking at a hotel. reservation

4

Not far away. within easy reach

5

To be suitable. fit the bill

6

Promise. assure

7

Advise. recommend

8

Program, list of activities. schedule

9

Respectable, of average quality. decent

10

Overcrowded. congested

11

To give a tour of. show around

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 39/134

A Trade Fair (13 activity (ies) 01:24:30) Dialogue: Explore [1 exercises] 1

[A customer comes to Athena Cell Phones' stand at the annual IT trade fair in Frankfurt.] Welcome to Athena Cell Phones! Would you like a brochure? Yes, can I take a catalog as well? Do you have this year's catalog? Thank you, can I have a catalog, too?

2

No problem. No problem. No problem.

3 3 3

We're working on that. We're working on that. We're working on that.

4 4 4

This model takes digital pictures. You should make the screen bigger. This phone should have a larger screen. I think the screen should be clearer.

4

2 2 2

Would you like to see the new models? Can you give me a demonstration? Yes, can I see a demonstration? May I see a demonstration of this one?

3

Of course. Of course. Of course.

Are you one of our customers? 5 5 5

No, I own a retail store in Amsterdam. Actually, I own a retail store in Berlin. I own a chain of retail stores in Great Britain.

5

My name is Jessica Saidman. I represent Athena. 6 6 6

Robin de Boer, nice to meet you, Jessica. Alex Uhlmann, pleasure to meet you. I'm Mark Roberts, representing Polo Phones.

6

We should consider doing business together. 7 7 7

You should send me a trial shipment. If you send me a trial shipment, I'll consider it. Yes, we should consider doing business together.

© Copyright 2003-2004 Auralog S.A. All rights reserved

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7

We are interested in your country's market. 8 8 8

You should be ready for the competition. Great, but you should know that the competition is tough. There is a lot of competition in our domestic market.

8

That's why we need good retail connections. Take my business card and we'll get in touch. May I give you my business card, Ms. Saidman? Let me give you my business card and we'll get in touch.

9

9 9 9

Only $299. It's all on sale. That one's just $299.

10 10 10

You should buy some samples, they're on sale! How much is this model? Is everything on sale? I like this new model.

10

Great. Of course. Great.

Enjoy your stay at the trade fair! It was nice to meet you, Ms. Saidman. I look forward to doing business together. You'll be hearing from me soon.

It was nice to meet you, too. Goodbye. Me, too. Goodbye. I hope so. Goodbye.

Word Pronunciation [16 word(s)] brochure business card catalog chain competition connection demonstration digital to do business domestic to look forward to sth model on sale to own retail sample

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 41/134

Sentence Pronunciation [30 sentence(s)] Yes, can I take a catalog as well? Do you have this year's catalog? Thank you, can I have a catalog, too? Can you give me a demonstration? Yes, can I see a demonstration? May I see a demonstration of this one? You should make the screen bigger. This phone should have a larger screen. I think the screen should be clearer. No, I own a retail store in Amsterdam. Actually, I own a retail store in Berlin. I own a chain of retail stores in Great Britain. Robin de Boer, nice to meet you, Jessica. Alex Uhlmann, pleasure to meet you. I'm Mark Roberts, representing Polo Phones. You should send me a trial shipment. If you send me a trial shipment, I'll consider it. Yes, we should consider doing business together. You should be ready for the competition. Great, but you should know that the competition is tough. There is a lot of competition in our domestic market. Take my business card and we'll get in touch. May I give you my business card, Ms. Saidman? Let me give you my business card and we'll get in touch. How much is this model? Is everything on sale? I like this new model. It was nice to meet you, Ms. Saidman. I look forward to doing business together. You'll be hearing from me soon.

Picture/Word Association with speech recognition [4 exercises] 1 business cards demonstrations trial shipments retail stores cell phones

2 a catalog a business card a trade fair a screen a demonstration

© Copyright 2003-2004 Auralog S.A. All rights reserved

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3 Great Britain The United States Germany Japan China

4 a screen a cell phone a catalog a brochure a customer

Key grammar explanations [2 grammar point(s)] 1

'May' - 'Might'

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 43/134

2

'To look forward to'

© Copyright 2003-2004 Auralog S.A. All rights reserved

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Grammar Practice [4 exercises] 1

Conjugate as in the example. Example: he (to send)

he should send

they (to work)

they should work

she (to buy)

she should buy

I (to have)

I should have

you (to start)

you should start

we (to consider)

we should consider

he (to make)

he should make

'Should' and 'ought to': advice

2

Conjugate as in the example. Example: I should send

I send

he should demonstrate

he demonstrates

you should represent

you represent

she should consider

she considers

it should be

it is

we should advertise

we advertise

they should get

they get

'Should' and 'ought to': advice

3

Conjugate as in the example. Example: (to give) me

give me

(to tell) him

tell him

(to take) it

take it

(to enjoy) yourself

enjoy yourself

(to let) her

let her

(to get) them

get them

(to help) us

help us

The affirmative imperative

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 45/134

4

Conjugate as in the example. Example: (to take) my business card

take my business card

(to enjoy) the trade fair

enjoy the trade fair

(to give) a demonstration

give a demonstration

(to consider) the proposal

consider the proposal

(to take) a catalog

take a catalog

(to work) on that

work on that

(to make) a larger screen

make a larger screen

The affirmative imperative

Sentence Practice [6 exercises] 1

Reformulate as in the example. Example: It doesn't have a large screen.

It should have a large screen.

I don't look at their catalog.

I should look at their catalog.

We don't get in touch with the sales rep.

We should get in touch with the sales rep.

You don't see the demonstration.

You should see the demonstration.

'Should' and 'ought to': advice

2

Reformulate as in the example. Example: It doesn't have a large screen.

It should have a large screen.

He doesn't have our business card.

He should have our business card.

Our companies don't do business together.

Our companies should do business together.

We don't own a retail store in Berlin.

We should own a retail store in Berlin.

'Should' and 'ought to': advice

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 46/134

3

Reformulate as in the example. Example: Our phones are too small. (big) That product is too expensive. (cheap)

It should be cheaper. That product should be cheaper.

This meeting is too late. (early)

It should be earlier. This meeting should be earlier.

His computer is too slow. (fast)

It should be faster. His computer should be faster.

'Should' and 'ought to': advice

4

Regular comparatives

Reformulate as in the example. Example: Our phones are too small. (big)

They should be bigger.

Their employees are too young. (old)

They should be older. Their employees should be older.

The office is too far. (close)

It should be closer. The office should be closer.

This discount is too low. (high)

It should be higher. This discount should be higher.

'Should' and 'ought to': advice

5

They should be bigger.

Regular comparatives

Reformulate as in the example. Example: Can I see a demonstration?

May I see a demonstration?

Can I give you my business card?

May I give you my business card?

Can I take a brochure?

May I take a brochure?

Can we take a lunch break?

May we take a lunch break?

'May' - 'Might'

© Copyright 2003-2004 Auralog S.A. All rights reserved

Page 47/134

6

Reformulate as in the example. Example: Could I see a demonstration?

May I see a demonstration?

Could we buy some samples?

May we buy some samples?

Could I take a brochure?

May I take a brochure?

Could I send you a trial shipment?

May I send you a trial shipment?

'May' - 'Might'

Dialogue: Expression [1 exercises] 1

[A customer comes to Athena Cell Phones' stand at the annual IT trade fair in Frankfurt.] Welcome to Athena Cell Phones! Would you like a brochure? Yes, can I take a catalog as well? Do you have this year's catalog? Thank you, can I have a catalog, too?

2

No problem. No problem. No problem.

3 3 3

We're working on that. We're working on that. We're working on that.

4 4 4

This model takes digital pictures. You should make the screen bigger. This phone should have a larger screen. I think the screen should be clearer.

4

2 2 2

Would you like to see the new models? Can you give me a demonstration? Yes, can I see a demonstration? May I see a demonstration of this one?

3

Of course. Of course. Of course.

Are you one of our customers? No, I own a retail store in Amsterdam. Actually, I own a retail store in Berlin. I own a chain of retail stores in Great Britain.

© Copyright 2003-2004 Auralog S.A. All rights reserved

5 5 5

Page 48/134

5

My name is Jessica Saidman. I represent Athena. 6 6 6

Robin de Boer, nice to meet you, Jessica. Alex Uhlmann, pleasure to meet you. I'm Mark Roberts, representing Polo Phones.

6

We should consider doing business together. You should send me a trial shipment. If you send me a trial shipment, I'll consider it. Yes, we should consider doing business together.

7

7 7 7

We are interested in your country's market. You should be ready for the competition. Great, but you should know that the competition is tough. There is a lot of competition in our domestic market.

8

That's why we need good retail connections. Take my business card and we'll get in touch. May I give you my business card, Ms. Saidman? Let me give you my business card and we'll get in touch.

9

Great. Of course. Great.

9 9 9

Only $299. It's all on sale. That one's just $299.

10 10 10

You should buy some samples, they're on sale! How much is this model? Is everything on sale? I like this new model.

10

8 8 8

Enjoy your stay at the trade fair! It was nice to meet you, Ms. Saidman. I look forward to doing business together. You'll be hearing from me soon.

© Copyright 2003-2004 Auralog S.A. All rights reserved

It was nice to meet you, too. Goodbye. Me, too. Goodbye. I hope so. Goodbye.

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The Right Word with speech recognition [5 exercises] 1

You should make this product cheaper. have take bought wood 'Should' and 'ought to': advice

2

Did you buy any samples? They're all on sale. to at in by

3

This company should print a new catalog. wants do needs not 'Should' and 'ought to': advice

4

Polo Phones is interested in the German domestic market. on at of to

5

May I see a demonstration of this model, please? Was Am Consider Be 'May' - 'Might'

Word Association [2 exercises] 1

Match the words from the dialogue with their synonyms on the right. to own to buy to see

2

to possess to purchase to watch

Match the words from the dialogue with their synonyms on the right. to think about to contact to represent

© Copyright 2003-2004 Auralog S.A. All rights reserved

to consider to get in touch to work for

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Dialogue: Comprehension [1 exercises] 1

[A customer comes to Athena Cell Phones' stand at the annual IT trade fair in Frankfurt.] Welcome to Athena Cell Phones! Would you like a brochure? Yes, can I take a catalog as well? Do you have this year's catalog? Thank you, can I have a catalog, too? I own a chain of retail stores in Great Britain. If someone stole your phone, we would replace it for free. We would also give you free calling time if you bought today. It was nice to meet you, Ms. Saidman. Yes, the range of colors is infinite!

2

Of course. Of course. Of course.

2 2 2

It was nice to meet you, too. Goodbye. That's great.

Would you like to see the new models? Can you give me a demonstration? Yes, can I see a demonstration? May I see a demonstration of this one? Can you fill out this questionnaire if you have a minute? Please fill out this survey if you have time. Great, but you should know that the competition is tough. It was nice to meet you, Ms. Saidman.

No problem. No problem. No problem. Sure, no problem. Sorry, but I don't have time.

3 3 3

It was nice to meet you, too. Goodbye.

Our warranty is valid for twelve months.

3

This model takes digital pictures. You should make the screen bigger. This phone should have a larger screen. I think the screen should be clearer. We would also give you free calling time if you bought today. All our phones are very user-friendly. If someone stole your phone, we would replace it for free. No, if you wanted that service, you would have to buy another model. Please fill out this survey if you have time.

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We're working on that. We're working on that. We're working on that.

4 4 4

Oh, right. Sorry, but I don't have time.

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4

Are you one of our customers? No, I own a retail store in Amsterdam. Actually, I own a retail store in Berlin. I own a chain of retail stores in Great Britain. It was nice to meet you, Ms. Saidman. No, if you wanted that service, you would have to buy another model. Athena would give you an extra discount if you bought two. This model is on sale for $59.95. All our phones are very user-friendly.

5

It was nice to meet you, too. Goodbye. Oh, right. No thanks, one phone is enough. That's a great deal.

My name is Jessica Saidman. I represent Athena. Robin de Boer, nice to meet you, Jessica. Alex Uhlmann, pleasure to meet you. I'm Mark Roberts, representing Polo Phones. If you bought this model, you would also receive free calling time. Yes, can I take a catalog as well? Sure, this is our most basic cell phone. Athena's warranty is valid for one year. Thank you, can I have a catalog, too?

6

5 5 5

6 6 6

Of course.

Of course.

We should consider doing business together. You should send me a trial shipment. If you send me a trial shipment, I'll consider it. Yes, we should consider doing business together. If someone stole your phone, we would replace it for free. Sure, this is our most basic cell phone. Our warranty is valid for twelve months. It's on sale today for only $59.95. You would have to buy another model if you wanted that feature.

© Copyright 2003-2004 Auralog S.A. All rights reserved

7 7 7

That's a great deal. Oh, right.

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7

We are interested in your country's market. You should be ready for the competition. Great, but you should know that the competition is tough. There is a lot of competition in our domestic market. The warranty is valid for nine months. If you have time, please fill out this survey. This model is on sale for $59.95. For $59.95, you can't find a better phone. Athena would give you an extra discount if you bought two.

8

Sure, no problem. That's a great deal. That's a great deal. No thanks, one phone is enough.

That's why we need good retail connections. Take my business card and we'll get in touch. May I give you my business card, Ms. Saidman? Let me give you my business card and we'll get in touch. The warranty is valid for nine months. You should make the screen bigger. Robin de Boer, nice to meet you, Jessica. We would replace your phone if you lost it. We would also give you free calling time if you bought today.

9

8 8 8

Great. Of course. Great.

9 9 9

We're working on that.

You should buy some samples, they're on sale! How much is this model? Is everything on sale? I like this new model. We would replace your phone if you lost it. Athena's warranty is valid for one year. Our warranty is valid for twelve months. I'm Mark Roberts, representing Polo Phones. I own a chain of retail stores in Great Britain.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Only $299. It's all on sale. That one's just $299.

10 10 10

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10

Enjoy your stay at the trade fair! It was nice to meet you, Ms. Saidman. I look forward to doing business together. You'll be hearing from me soon. Robin de Boer, nice to meet you, Jessica. The warranty is valid for nine months. We would replace your phone if you lost it. No, I own a retail store in Amsterdam. The range of color choices is unlimited!

It was nice to meet you, too. Goodbye. Me, too. Goodbye. I hope so. Goodbye.

That's great.

Mystery Phrase [4 exercises] 1

Abbreviation of 'Information Technology.' IT

2

A group of retail stores with the same name. chain

3

Synonym of 'to have a good time.' to enjoy

4

Business people exchange these when they meet. business cards

Seminar Planning (16 activity (ies) 02:33:04) Dialogue: Explore [1 exercises] 1

You are organizing a two-day seminar in Washington on industrial equipment. You have just arrived in town and you phone the Hilton Hotel to book your room. "Good morning, Hilton Hotel. May I help you?" I would like to reserve a room. Do you have any rooms free? I would like some information.

2

2 2 3

For how many people? 4 4 4

One. Two, my wife and I. Two.

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3

What sort of information would you like? Do you have any rooms left? I would like to reserve a room. Where is your hotel?

4

Yes, of course.

2 2 5

402 Sixth Avenue.

For how long? One week. Five nights. I'm not exactly sure.

5

Would you like me to reserve a room for you? Yes, my name's Smith. Yes, please. Under the name Smith. Yes, for two.

6

All the rooms have a bathroom. We only have luxury suites. No problem.

7 7 7

Fine.

8 8 8

You take a taxi to the hotel. The driver asks you: "Where are you going?" Hilton Hotel. 402 Sixth Avenue.

9

2 2 4

Smoking or non-smoking floor? Smoking. Non-smoking. It doesn't matter.

8

Okay.

Do you have any preference? A room with a bathroom. A small suite. A view of the park.

7

6 6 6

It's on Sixth Avenue. Ah, the Hilton.

9 9

You finally arrive at the hotel and walk up to the Reception Desk. I've just reserved a room. You have a reservation for me. I booked a room this morning.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, I have your reservation. I see it here. Oh yes, you're Mr. Smith.

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10 10 10

10

Room 405, is there anything else you'd like? No, thank you. I need to organize a seminar. Who is in charge of organizing seminars?

11

Oh, you're here for the seminar. Oh, you're here for the seminar.

That's all right, I'll dial it for you. See Mr. Warcock in the last office on your right.

Oh, you arrived later than expected. Better get moving!

13 13 11

11 11 11

How many participants will there be at your seminar? 10. About 20. 28.

15

14 14 14

Your company gives you the latest details concerning your seminar. "How are you getting on with the planning?" I've just arrived. I've just started this minute. I'm working on it now.

14

11

By the way, your company just called. Would you like to call them back? Where can I find a telephone? Okay. Yes, it's about a seminar.

13

12 11

You go straightaway to meet Mr. Warcock: "May I help you?" I need to organize a seminar. I'm from Oxford Systems. My company just called you.

12

See Mr. Warcock in the last office on your right. See Mr. Warcock in the last office on your right.

15 15 15

Which dates? 16 16 16

Thursday and Friday of next week. The 26th and 27th of this month. Starting in two weeks.

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16

What kind of services do you want? 17 17 17

Only meals. Full service. Meals and coffee breaks.

17

Do you need any special equipment? An overhead projector. A TV and a video. A blackboard. A computer.

18

There is one in the room. Fine, I'll write it down. There is one in the room.

19 19 19 18

What kind of computer? 19 19 19

With a color screen, please. A powerful one. Any model will do.

19

How would you like to pay? By credit card. By check. You can bill my company.

20

We should have their address.

Is there anything else? Yes, we need a hostess. That's all for the moment. No, thank you.

Fine, I'll take care of that.

Word Pronunciation [17 word(s)] to arrange catering conference customer to discuss to greet hostess laptop leading lobby meeting

© Copyright 2003-2004 Auralog S.A. All rights reserved

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20 20 20

to organize planning printer to require to reserve team

Sentence Pronunciation [60 sentence(s)] I would like to reserve a room. Do you have any rooms free? I would like some information. One. Two, my wife and I. Two. Do you have any rooms left? I would like to reserve a room. Where is your hotel? One week. Five nights. I'm not exactly sure. Yes, my name's Smith. Yes, please. Under the name Smith. Yes, for two. A room with a bathroom. A small suite. A view of the park. Smoking. Non-smoking. It doesn't matter. Hilton Hotel. 402 Sixth Avenue. I've just reserved a room. You have a reservation for me. I booked a room this morning. No, thank you. I need to organize a seminar. Who is in charge of organizing seminars? I need to organize a seminar. I'm from Oxford Systems. My company just called you. Where can I find a telephone? Okay. Yes, it's about a seminar. I've just arrived. I've just started this minute. I'm working on it now. 10. About 20. 28. Thursday and Friday of next week. The 26th and 27th of this month. Starting in two weeks. Only meals. Full service. Meals and coffee breaks. An overhead projector. A TV and a video.

© Copyright 2003-2004 Auralog S.A. All rights reserved

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A blackboard. A computer. With a color screen, please. A powerful one. Any model will do. By credit card. By check. You can bill my company. Yes, we need a hostess. That's all for the moment. No, thank you.

Key grammar explanations [3 grammar point(s)] 1

The perfect conditional

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2

Infinitive clauses

3

'To be left' - 'To have left'

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Grammar Practice [1 exercises] 1

Conjugate as in the example. Example: you (go)

you would have gone

I (do)

I would have done I'd have done

we (see)

we would have seen we'd have seen

they (like)

they would have liked they'd have like

you (reserve)

you would have reserved you'd have reserved

he (arrive)

he would have arrived he'd have arrived

she (organize)

she would have organized she'd have organized

The perfect conditional

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Auxiliaries

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Sentence Practice [7 exercises] 1

Rewrite the following sentences as in the example. Example: The seminar will go well. (I want) The computer will be a powerful one. (I want)

I want the computer to be a powerful one.

You will welcome the delegates. (I would like)

I would like you to welcome the delegates. I would like for you to welcome the delegates.

We'll wait for the latecomers. (we don't want)

We don't want to wait for the latecomers.

Verb + infinitive clause

2

Infinitive clauses

Rewrite the following sentences as in the example. Example: The seminar will go well. (I want)

I want the seminar to go well.

We'll send someone to help. (they asked)

They asked us to send someone to help.

The delegates will be satisfied. (I expect)

I expect the delegates to be satisfied.

They will learn a lot. (I want)

I want them to learn a lot.

Infinitive clauses

3

I want the seminar to go well.

Object pronouns

Rewrite the following sentences as in the example. Example: The seminar will go well. (I want)

I want the seminar to go well.

Shirley will organize the seminar again next year. (the company asked)

The company asked Shirley to organize the seminar again next year.

I will take some participants to the airport. (I offered)

I offered to take some participants to the airport.

Carmine is going back to Milwaukee. (Carmine can't wait)

Carmine can't wait to go back to Milwaukee.

Infinitive clauses

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The main postpositions

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4

Answer the question as in the example. Example: Of 50 hotel rooms, we reserved 30. He talked for 45 minutes of the one-hour meeting.

15 minutes were left. Fifteen minutes were left. 15 were left. Fifteen were left.

They drank half of the coffee.

Half was left. Half is left. Half of the coffee is left. Half of the coffee was left.

Three days of the five-day seminar have passed.

2 are left. Two are left. 2 days are left. Two days are left.

'To be left' - 'To have left'

5

20 were left.

Use of the passive

Answer the question as in the example. Example: Of 50 hotel rooms, we reserved 30.

20 were left.

All the conference rooms were needed.

None were left. None of the conference rooms were left. None of the rooms were left. No conference rooms were left. No rooms were left.

Five of the six hostesses took the day off.

One was left. 1 was left. One of the hostesses was left.

Eighteen months of his two-year contract have elapsed.

Six months are left. 6 months are left. Six are left. 6 are left.

'To be left' - 'To have left'

© Copyright 2003-2004 Auralog S.A. All rights reserved

Use of the passive

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6

Answer the question as in the example. Example: Do you have coffee? (tea) Are there suites? (singles)

There are only singles left.

Do they have limousines? (minivans)

They only have minivans left.

Do they have non-smoking tables? (smoking tables)

They only have smoking tables left.

Use of the passive

7

I only have tea left.

'To be left' - 'To have left'

Answer the question as in the example. Example: Do you have coffee? (tea)

I only have tea left.

Do they have any seats? (standby)

They only have standby left.

Do you have laptops? (desktops)

We only have desktops left. I only have desktops left.

Do you have cola? (root beer)

I only have root beer left. We only have root beer left.

'To be left' - 'To have left'

The Right Word with speech recognition [2 exercises] 1

Smoking is bad for your health. To row Scuba diving Parachuting Nine to five jobs

2

A bathroom is where you can take a shower. library terrace gazebo swimming pool guest room

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Fill-in-the-Blanks [6 exercises] 1

What kind of services do you want? Do you need any special equipment? How would you like to pay? Do you have any other requirements? For how many people? 'Which' - 'What'

2

Verbs without a continuous form

You are organizing a two-day seminar in Washington on industrial equipment. You have just arrived in town and you phone the Hilton Hotel to book your room. 'Good morning, Hilton Hotel. May I help you?' Verbs without a continuous form

Use of the past participle as an adjective

3

You take a taxi to the hotel . The driver asks you: 'Where are you going?' You finally arrive at the hotel and walk up to the Reception Desk. You go straightaway to meet Mr. Warcock: 'May I help you?'

4

You take a taxi to the hotel. You arrive at the hotel. I would like to reserve a room. How would you like to pay ? You are ready to welcome your delegates.

5

By the way, your company just called. Would you like to call them back ? Do you have any rooms free ? Are you going back to New York after the seminar? I'm not sure yet . The main postpositions

© Copyright 2003-2004 Auralog S.A. All rights reserved

'Still' - 'Yet'

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6

The seminar is at the Hemmings Hotel in Alexandria. I've been looking forward to it since last year. For months I've worked on my speech in the evenings. The last one I went to was three years ago. The prepositions 'in' and 'at' Addresses and phone numbers 'For' - 'Since' - 'Ago' 'For how long' - 'Since when' Different meanings of 'since' Use of the present perfect The use and omission of 'the'

Dialogue: Expression [1 exercises] 1

You are organizing a two-day seminar in Washington on industrial equipment. You have just arrived in town and you phone the Hilton Hotel to book your room. "Good morning, Hilton Hotel. May I help you?" 2 2 3

I would like to reserve a room. Do you have any rooms free? I would like some information.

2

For how many people? One. Two, my wife and I. Two.

3

What sort of information would you like? Do you have any rooms left? I would like to reserve a room. Where is your hotel?

4

4 4 4

Yes, of course.

2 2 5

402 Sixth Avenue.

For how long? 6 6 6

One week. Five nights. I'm not exactly sure.

5

Would you like me to reserve a room for you? Yes, my name's Smith. Yes, please. Under the name Smith. Yes, for two.

© Copyright 2003-2004 Auralog S.A. All rights reserved

2 2 4

Okay.

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6

Do you have any preference? A room with a bathroom. A small suite. A view of the park.

7

It's on Sixth Avenue. Ah, the Hilton.

9 9

Yes, I have your reservation. I see it here. Oh yes, you're Mr. Smith.

10 10 10

Room 405, is there anything else you'd like? No, thank you. I need to organize a seminar. Who is in charge of organizing seminars?

11

8 8 8

You finally arrive at the hotel and walk up to the Reception Desk. I've just reserved a room. You have a reservation for me. I booked a room this morning.

10

Fine.

You take a taxi to the hotel. The driver asks you: "Where are you going?" Hilton Hotel. 402 Sixth Avenue.

9

7 7 7

Smoking or non-smoking floor? Smoking. Non-smoking. It doesn't matter.

8

All the rooms have a bathroom. We only have luxury suites. No problem.

See Mr. Warcock in the last office on your right. See Mr. Warcock in the last office on your right.

12 11 11

You go straightaway to meet Mr. Warcock: "May I help you?" I need to organize a seminar. I'm from Oxford Systems. My company just called you.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Oh, you're here for the seminar. Oh, you're here for the seminar.

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14 14 14

12

By the way, your company just called. Would you like to call them back? Where can I find a telephone? Okay. Yes, it's about a seminar.

13

See Mr. Warcock in the last office on your right.

Oh, you arrived later than expected. Better get moving!

15 15 15

Which dates? 16 16 16

Thursday and Friday of next week. The 26th and 27th of this month. Starting in two weeks.

16

What kind of services do you want? 17 17 17

Only meals. Full service. Meals and coffee breaks.

17

11 11 11

How many participants will there be at your seminar? 10. About 20. 28.

15

13 13 11

Your company gives you the latest details concerning your seminar. "How are you getting on with the planning?" I've just arrived. I've just started this minute. I'm working on it now.

14

That's all right, I'll dial it for you.

Do you need any special equipment? An overhead projector. A TV and a video. A blackboard. A computer.

© Copyright 2003-2004 Auralog S.A. All rights reserved

There is one in the room. Fine, I'll write it down. There is one in the room.

19 19 19 18

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What kind of computer?

18

19 19 19

With a color screen, please. A powerful one. Any model will do.

How would you like to pay?

19

By credit card. By check. You can bill my company.

We should have their address.

20 20 20

Is there anything else?

20

Yes, we need a hostess. That's all for the moment. No, thank you.

Fine, I'll take care of that.

Dictation [4 exercises] 1

1 2 3 4 5

My company sent me to Los Angeles. They wanted me to organize a seminar. I arrived early Monday morning. The seminar started that afternoon. Over a hundred people attended. Nouns without singular forms

2

1 2 3 4 5

Mr. Jones got lost the last time he visited Washington DC. The city has winding streets all over the place. He confused northeast and northwest every time. When he wanted to drive past the White House, he couldn't. He never did see the Washington Monument. Active and passive voice The use and omission of 'the' The article and geographical names Modal auxiliaries 'Ever' - 'Never' Verbs without a continuous form

3

1 2 3 4 5

We're teaching our customer reps to be pleasant. They should always say, 'Good morning.' They must give their names. They should always ask, 'Is there anything else?' They should end with, 'Thank you, have a nice day.' 'Must' - 'Have to'

© Copyright 2003-2004 Auralog S.A. All rights reserved

Modal auxiliaries

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4

1 2 3 4 5

Tuesday, July 11, 2000 February 13, 1971 July 4, 1776 Thursday, October 13, 1960 Saturday, September 20, 1634 Dates

Phonetics Exercise [10 phoneme(s)]

r

rooms park under arrived already foreign

I

with it seminar minute service bill depends

f

telephone coffee Philadelphia difficult atmosphere Friday left wife

d

do need started Thursday model credit delay matter

j

you your yes view year York yet

l

exactly left please only telephone probably

z

meals reserve please is organize others salesman

n

any nights name morning company screen governments

h

have Hilton hostess happened help

O

Smith bathroom Sixth thank month three

Word Order with speech recognition [8 exercises] 1

hotel rooms are not always that expensive hotel rooms are not always that expensive

© Copyright 2003-2004 Auralog S.A. All rights reserved

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2

we spent five days in the Virgin we spent five days in the Virgin Islands The prepositions 'in' and 'at'

Islands

The article and geographical names

3

I'm not sure how this machine works I'm not sure how this machine works

4

most airlines have made their most airlines have made their flights

flights non-smoking non-smoking

Use of the past participle as an adjective

Adjectives ending in -ing

5

What are the latest details on the hostage What are the latest details on the hostage crisis?

6

you must tip you must tip an

an American taxi American taxi driver

The impersonal structure

7

a good hostess makes a good hostess makes sure

8

computers computers

crisis?

driver

'Must' - 'Have to'

Modal auxiliaries

sure her guests are her guests are having fun

having

fun

have become an essential part of everyday life have become an essential part of everyday life

Text Transformation [1 exercises] 1

Rewrite the text using the appropriate tense and mood. What company is this man representing, I (to wonder)? I think I'll wait here (to find out). However, I would have preferred (to not wait). It (to seem) that this man is being congratulated for (to organize) the seminar. I bet he was expected (to work) very hard to prepare for it. I would be interested (to know) more about the speaker's company. What company is this man representing, I wonder? I think I'll wait here to find out. However, I would have preferred not to wait. It seems that this man is being congratulated for organizing the seminar. I bet he was expected to work very hard to prepare for it. I would be interested to know more about the speaker's company. Demonstratives

© Copyright 2003-2004 Auralog S.A. All rights reserved

Infinitive clauses

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Dialogue: Comprehension [1 exercises] 1

You are organizing a two-day seminar in Washington on industrial equipment. You have just arrived in town and you phone the Hilton Hotel to book your room. "Good morning, Hilton Hotel. May I help you?" I would like to reserve a room. Do you have any rooms free? I would like some information. Thursday and Friday of next week. I'm going to start the first session. Send somebody to help them. I'm a consultant. Once every three months.

2

That's a good job. That can't be easy.

For how many people? One. Two, my wife and I. Two. Are they late? We all work very well together. Not for the moment. The 26th and 27th of this month. I've just started this minute.

3

2 2 3

4 4 4 They got lost.

What sort of information would you like? Do you have any rooms left? Where is your hotel? I would like to reserve a room. We all work very well together. Any model will do. Depends on the day. I'm a systems engineer. Hilton Hotel.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, of course. 402 Sixth Avenue.

2 5

It's on Sixth Avenue.

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4

For how long? 6 6 6

One week. Five nights. I'm not exactly sure. Okay. In Philadelphia. It's not very professional. Any model will do. We'll delay a little.

5

Would you like me to reserve a room for you? Yes, my name's Smith. Yes, please. Under the name Smith. Yes, for two. An overhead projector. Only meals. Have they cancelled? I'm working on it now. Yes, there's a good working atmosphere.

6

There is one in the room. It seems so. Better get moving!

Do you have any preference? A room with a bathroom. A small suite. A view of the park. I learn quickly. Do you have any rooms left? By credit card. It's not very professional. A computer.

7

2 2

Okay.

All the rooms have a bathroom. We only have luxury suites. No problem. You've done well! Yes, of course.

7 7 7

Smoking or non-smoking floor? Smoking. Non-smoking. It doesn't matter. Do you have any rooms left? Do you have any rooms free? Not really. A TV and a video. I need to organize a seminar.

© Copyright 2003-2004 Auralog S.A. All rights reserved

8 8 8

Fine. Yes, of course.

Fine, I'll write it down.

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8

You take a taxi to the hotel. The driver asks you: "Where are you going?" Hilton Hotel. 402 Sixth Avenue. By credit card. You can bill my company. 28. No, the others are already waiting. Foreign governments, the army.

9

We should have their address.

The army is a big market.

Yes, I have your reservation. I see it here. Oh yes, you're Mr. Smith. 402 Sixth Avenue.

10 10

Better get moving!

Room 405, is there anything else you'd like? No, thank you. I need to organize a seminar. Who is in charge of organizing seminars? Thursday and Friday of next week. About 20. For a very long time. Two, my wife and I. Industry.

11

9 9

You finally arrive at the hotel and walk up to the Reception Desk. I've just reserved a room. You have a reservation for me. I booked a room this morning. Where is your hotel? Only meals. About 20. I'm working on it now. 10.

10

It's on Sixth Avenue. Ah, the Hilton.

12 See Mr. Warcock in the last office on your right. See Mr. Warcock in the last office on your right.

So long that you've forgotten.

You go straightaway to meet Mr. Warcock: "May I help you?" I'm from Oxford Systems. I need to organize a seminar. My company just called you. By check. I'm going to start the first session. In San Francisco. A powerful one. A computer.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Oh, you're here for the seminar. Oh, you're here for the seminar.

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14

12

By the way, your company just called. Would you like to call them back? Where can I find a telephone? Okay. Yes, it's about a seminar.

That's all right, I'll dial it for you.

13

See Mr. Warcock in the last office on your right.

Any model will do. I'm a technical salesman. Full service. One week. That's all for the moment.

13

Your company gives you the latest details concerning your seminar. "How are you getting on with the planning?" I've just arrived. I've just started this minute. I'm working on it now. I learn quickly. 402 Sixth Avenue. Meals and coffee breaks. Do you have any rooms left? Yes, please. Under the name Smith.

14

11 11

Better get moving! You've done well! Ah, the Hilton. Yes, of course. Okay.

How many participants will there be at your seminar? 10. About 20. 28. I would like to reserve a room. We all work very well together. Have they cancelled? By check. Five nights.

15

Oh, you arrived later than expected.

15 15

It seems so.

Which dates? Thursday and Friday of next week. The 26th and 27th of this month. Starting in two weeks. You have a reservation for me. I'm a technical salesman. Not for the moment. I would like some information. We all work very well together.

© Copyright 2003-2004 Auralog S.A. All rights reserved

16 16 I see it here.

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16

What kind of services do you want? Only meals. Full service. Meals and coffee breaks. I'm a consultant. Yes, it's about a seminar. Hilton Hotel. We'll delay a little. For two years.

17

17 17 That's a good job. See Mr. Warcock in the last office on your right. It's on Sixth Avenue.

Do you need any special equipment? An overhead projector. A TV and a video. A blackboard. A computer. I need to organize a seminar. I'm going to start the first session. Who is in charge of organizing seminars?

There is one in the room. Fine, I'll write it down. There is one in the room.

19 19

See Mr. Warcock in the last office on your right. See Mr. Warcock in the last office on your right.

I'm a technical salesman. I would like to reserve a room.

18

What kind of computer? With a color screen, please. A powerful one. Any model will do. Hilton Hotel. Five nights. A view of the park. Yes, please. Under the name Smith. Yes, for two.

© Copyright 2003-2004 Auralog S.A. All rights reserved

19 19 It's on Sixth Avenue. No problem. Okay.

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19

How would you like to pay? By credit card. By check. You can bill my company. A small suite. I've just arrived. I would like to reserve a room. Non-smoking. No, I'm going to Wisconsin.

20

20 20 We should have their address. We only have luxury suites. Oh, you arrived later than expected. Fine. For work, I suppose.

Is there anything else? Yes, we need a hostess. That's all for the moment. No, thank you. You have a reservation for me. Where is your hotel? Only meals. One week. It's not difficult.

Fine, I'll take care of that.

I see it here. 402 Sixth Avenue.

Mystery Phrase [15 exercises] 1

An establishment that provides lodging. hotel

2

Food times. meals

3

To reserve in advance. book

4

Immediately. straightaway

5

A programmable electronic device. computer

6

What you walk on. floor

7

Popular hot beverage. coffee

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8

Used to show images on a screen. projector

9

Used in schools for writing with chalk. blackboard

10

Invoice. bill

11

A set of rooms in a hotel. suite

12

A place where visitors, guests, appointments and reservations are dealt with. reception desk

13

Opposite of empty. full

14

What you see; a scene. view

15

Richness and comfort. luxury

Getting Directions (13 activity (ies) 01:40:20) Dialogue: Explore [1 exercises] 1

[Mr. Shima is in New York on business. He is on the phone with Mr. O'Brien arranging where to meet for lunch.] Where are you staying, Mr. Shima? I'm at West 77th Street and Broadway. My hotel is at West 77th Street and Broadway. On the corner of 77th Street and Broadway.

2

That's a nice area. That's a nice area. That's a nice area.

2 2 2

Have you ever been to the Cactus Grill? 3 3 3

No, I've never been there. I haven't been there yet. I have heard of it, but I still haven't been there.

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3

Well, let's meet there. Do you need directions? 4 4 4

Yes, I don't know how to get there. Can you tell me how to get there? I'm not sure how to get there.

4

It's on 74th Street and Park Avenue. Is that on the other side of the park? Do I have to cross Central Park? I don't know where that is.

5

6 6 6

It's not too far. It's not too far. It's not too far.

7 7 7

O.K., follow 77th Street into the park. O.K., follow 77th Street into the park. O.K., follow 77th Street into the park.

8 8 8

Can you find Central Park? I turn right on 77th Street and walk for three blocks. Yes, I just turn right when I leave the hotel. It's only three blocks away.

8

Maybe that's too complicated then. Maybe that's too complicated then. Maybe that's too complicated then.

Do you want to take a taxi? No, I'll walk if it's not too far. Only if it's far away. I'll walk unless it's too far.

7

5 5 5

Have you taken the subway yet? I haven't taken the subway yet. I've never taken the subway. I still haven't taken the subway.

6

Yes, that's right. Yes, that's right. Don't worry, it's not far.

Soon you will see a large lake in front of you; go around this lake. Which direction do I go? Should I go left or right? Does it matter which direction I go?

© Copyright 2003-2004 Auralog S.A. All rights reserved

Go left, it's shorter. Go left, it's shorter. Go left, it's shorter.

9 9 9

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9

After you go around the lake, follow signs for the Whitney Art Museum. Have I left the park yet? O.K., have I left the park yet? Am I still in the park?

10

I haven't passed the museum yet, have I?

11 11 11

Yes, that's right. No, it's actually on Park Avenue.

12 12 12

The address is 789 Park Avenue. The restaurant is next to a post office. Is the post office on the left-hand side of the restaurant? Which side of the restaurant is the post office on? So, I'll see the post office before the restaurant.

13

Yes, you have passed the museum. No, you have already passed the museum. Yes, you have already passed the museum.

The restaurant is on the right-hand side of the street. On 74th Street or Park Avenue? Is it on the right-hand side of Park Avenue? It's on the right-hand side of 74th Street?

12

10 10 10

Go straight for three blocks, then turn right on Park Avenue. Have I passed the museum yet? Should I still follow signs for the museum?

11

Yes, you should be on 75th Street. Yes, you should be on 75th Street. No, you should be on 75th Street.

No, it's on the right-hand side. The right-hand side. That's correct.

O.K., so I'll see you at 12:30 at the Cactus Grill. Call me if there are any problems. See you then. Sounds good. Great, see you there!

Word Pronunciation [15 word(s)] area block complicated direction far lake

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13 13 13

left-hand side to matter on business post office restaurant right-hand side sign straight subway

Sentence Pronunciation [39 sentence(s)] I'm at West 77th Street and Broadway. My hotel is at West 77th Street and Broadway. On the corner of 77th Street and Broadway. No, I've never been there. I haven't been there yet. I have heard of it, but I still haven't been there. Yes, I don't know how to get there. Can you tell me how to get there? I'm not sure how to get there. Is that on the other side of the park? Do I have to cross Central Park? I don't know where that is. I haven't taken the subway yet. I've never taken the subway. I still haven't taken the subway. No, I'll walk if it's not too far. Only if it's far away. I'll walk unless it's too far. I turn right on 77th Street and walk for three blocks. Yes, I just turn right when I leave the hotel. It's only three blocks away. Which direction do I go? Should I go left or right? Does it matter which direction I go? Have I left the park yet? O.K., have I left the park yet? Am I still in the park? Have I passed the museum yet? Should I still follow signs for the museum? I haven't passed the museum yet, have I? On 74th Street or Park Avenue? Is it on the right-hand side of Park Avenue? It's on the right-hand side of 74th Street? Is the post office on the left-hand side of the restaurant? Which side of the restaurant is the post office on? So, I'll see the post office before the restaurant. See you then. Sounds good. Great, see you there!

© Copyright 2003-2004 Auralog S.A. All rights reserved

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Key grammar explanations [4 grammar point(s)] 1

Construction of the present perfect

2

Use of the present perfect

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3

'Still' - 'Yet'

4

'Yet' - 'Not yet'

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Grammar Practice [4 exercises] 1

Give the past participle of the following verbs. Example: to be

been

to leave

left

to hear

heard

to know

known

to meet

met

to take

taken

to go

gone

Irregular verbs

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2

Conjugate as in the example. Example: I went you took

you've taken you have taken

he was

he's been he has been

she heard

she's heard she has heard

it gave

it's given it has given

we paid

we've paid we have paid

they met

they've met they have met

Construction of the present perfect

3

I've gone

Irregular verbs

Conjugate as in the example. Example: I've taken

I took

he's been

he was

they've left

they left

we've had

we had

it's heard

it heard

you've given

you gave

she's bought

she bought

Irregular verbs

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4

Conjugate as in the example. Example: (to go) around the lake

go around the lake

(to turn) right

turn right

(to follow) signs to the museum

follow signs to the museum

(to pass) the hotel

pass the hotel

(to take) a taxi

take a taxi

(to turn) left

turn left

(to go) straight

go straight

The affirmative imperative

Dialogue: Expression [1 exercises] 1

[Mr. Shima is in New York on business. He is on the phone with Mr. O'Brien arranging where to meet for lunch.] Where are you staying, Mr. Shima? I'm at West 77th Street and Broadway. My hotel is at West 77th Street and Broadway. On the corner of 77th Street and Broadway.

2

That's a nice area. That's a nice area. That's a nice area.

2 2 2

Have you ever been to the Cactus Grill? 3 3 3

No, I've never been there. I haven't been there yet. I have heard of it, but I still haven't been there.

3

Well, let's meet there. Do you need directions? 4 4 4

Yes, I don't know how to get there. Can you tell me how to get there? I'm not sure how to get there.

4

It's on 74th Street and Park Avenue. Is that on the other side of the park? Do I have to cross Central Park? I don't know where that is.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, that's right. Yes, that's right. Don't worry, it's not far.

5 5 5

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5

Have you taken the subway yet? I haven't taken the subway yet. I've never taken the subway. I still haven't taken the subway.

6

7 7 7

O.K., follow 77th Street into the park. O.K., follow 77th Street into the park. O.K., follow 77th Street into the park.

8 8 8

Soon you will see a large lake in front of you; go around this lake. Which direction do I go? Should I go left or right? Does it matter which direction I go?

9

It's not too far. It's not too far. It's not too far.

Can you find Central Park? I turn right on 77th Street and walk for three blocks. Yes, I just turn right when I leave the hotel. It's only three blocks away.

8

6 6 6

Do you want to take a taxi? No, I'll walk if it's not too far. Only if it's far away. I'll walk unless it's too far.

7

Maybe that's too complicated then. Maybe that's too complicated then. Maybe that's too complicated then.

Go left, it's shorter. Go left, it's shorter. Go left, it's shorter.

9 9 9

After you go around the lake, follow signs for the Whitney Art Museum. Have I left the park yet? O.K., have I left the park yet? Am I still in the park?

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, you should be on 75th Street. Yes, you should be on 75th Street. No, you should be on 75th Street.

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10 10 10

10

Go straight for three blocks, then turn right on Park Avenue. Yes, you have passed the museum. No, you have already passed the museum. Yes, you have already passed the museum.

Have I passed the museum yet? Should I still follow signs for the museum? I haven't passed the museum yet, have I?

11

Yes, that's right. No, it's actually on Park Avenue.

12 12 12

The address is 789 Park Avenue. The restaurant is next to a post office. Is the post office on the left-hand side of the restaurant? Which side of the restaurant is the post office on? So, I'll see the post office before the restaurant.

13

11

The restaurant is on the right-hand side of the street. On 74th Street or Park Avenue? Is it on the right-hand side of Park Avenue? It's on the right-hand side of 74th Street?

12

11 11

No, it's on the right-hand side. The right-hand side. That's correct.

O.K., so I'll see you at 12:30 at the Cactus Grill. Call me if there are any problems. See you then. Sounds good. Great, see you there!

Picture/Word Association with speech recognition [4 exercises] 1 Central Park the subway the White House the Brooklyn Bridge Hollywood

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13 13 13

2 the subway a taxi a plane a bus a car

3 a taxi the subway an airplane a bus a bicycle

4 a lake a museum a desert a city a restaurant

The Right Word with speech recognition [3 exercises] 1

I have been to the Cactus Grill on Park Avenue. was am is to be Construction of the present perfect Use of the present perfect

2

Have you taken the subway yet? still been left ago 'Yet' - 'Not yet'

3

I still haven't taken a taxi in New York. yet ago was been 'Still' - 'Yet'

© Copyright 2003-2004 Auralog S.A. All rights reserved

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Word Association [1 exercises] 1

Match the words from the dialogue with the related words on the right. street coffeeshop taxi

avenue restaurant subway

Sentence Practice [10 exercises] 1

Conjugate as in the example. Example: I (to be) to the Cactus Grill. You (to hear) of the Whitney Art Museum.

You have heard of the Whitney Art Museum. You've heard of the Whitney Art Museum.

They (to take) a taxi to the airport.

They have taken a taxi to the airport. They've taken a taxi to the airport.

We (to leave) the restaurant.

We have left the restaurant. We've left the restaurant.

Construction of the present perfect

2

I have been to the Cactus Grill.

Use of the present perfect

Irregular verbs

Conjugate as in the example. Example: They (to take) a taxi to the airport.

They have taken a taxi to the airport.

She (to meet) me at the Cactus Grill before.

She has met me at the Cactus Grill before. She's met me at the Cactus Grill before.

I (to know) Mark for a long time.

I have known Mark for a long time. I've known Mark for a long time.

He (to be) to the U.S. many times.

He has been to the U.S. many times. He's been to the U.S. many times.

Construction of the present perfect

© Copyright 2003-2004 Auralog S.A. All rights reserved

Use of the present perfect

Irregular verbs

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3

Conjugate as in the example. Example: I (to know) Mark for a long time. We (to meet) at a trade fair before.

We have met at a trade fair before. We've met at a trade fair before.

She (to be) to Central Park.

She has been to Central Park. She's been to Central Park.

I (to take) the subway.

I have taken the subway. I've taken the subway.

Construction of the present perfect

4

I have known Mark for a long time.

Use of the present perfect

Conjugate as in the example. Example: I took the subway yesterday.

I have taken the subway.

He passed the museum last week.

He has passed the museum. He's passed the museum.

She went to the movies yesterday.

She has gone to the movies. She's gone to the movies.

They left the hotel five minutes ago.

They have left the hotel. They've left the hotel.

Construction of the present perfect

5

Irregular verbs

Use of the present perfect

Irregular verbs

Conjugate as in the example. Example: She went to the movies yesterday.

She has gone to the movies.

We took a taxi to the restaurant last Thursday.

We have taken a taxi to the restaurant. We've taken a taxi to the restaurant.

I heard the news this morning.

I have heard the news. I've heard the news.

I met her last week.

I have met her. I've met her.

Construction of the present perfect

© Copyright 2003-2004 Auralog S.A. All rights reserved

Use of the present perfect

Irregular verbs

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6

Conjugate as in the example. Example: We took a taxi to the restaurant last Thursday. They left the hotel last night.

They've left the hotel. They have left the hotel.

He passed the lake one hour ago.

He's passed the lake. He has passed the lake.

I gave him the information yesterday.

I've given him the information. I have given him the information.

Construction of the present perfect

7

Use of the present perfect

Irregular verbs

Reformulate as in the example. Example: I've taken the subway.

Have you taken the subway?

You've been to New York.

Have you been to New York?

She's crossed Central Park.

Has she crossed Central Park?

Mr. Shima has been to the U.S.

Has Mr. Shima been to the U.S.?

Construction of the present perfect

8

We've taken a taxi to the restaurant.

Use of the present perfect

Reformulate as in the example. Example: I've taken the subway.

Have you taken the subway?

We've passed the signs for the museum.

Have we passed the signs for the museum?

They've left the restaurant.

Have they left the restaurant?

She's turned left.

Has she turned left?

Construction of the present perfect

© Copyright 2003-2004 Auralog S.A. All rights reserved

Use of the present perfect

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9

Answer the question as in the example. Example: Have you taken the subway yet? (still) Have you been to Chicago yet? (still)

No, I still haven't been to Chicago. No, I still have not been to Chicago.

Have they passed the museum yet? (still)

No, they still haven't passed the museum. No, they still have not passed the museum.

Has he crossed Central Park yet? (still)

No, he still hasn't crossed Central Park. No, he still has not crossed Central Park.

'Still' - 'Yet'

10

No, I still haven't taken the subway.

Use of the present perfect

Answer the question as in the example. Example: Have you taken the subway yet? (yet)

No, I haven't taken the subway yet.

Have they left the restaurant yet? (yet)

No, they haven't left the restaurant yet. No, they have not left the restaurant yet.

Has she met him yet? (yet)

No, she hasn't met him yet. No, she has not met him yet.

Has he gone to the hotel yet? (yet)

No, he hasn't gone to the hotel yet. No, he has not gone to the hotel yet.

'Still' - 'Yet'

'Yet' - 'Not yet'

Dialogue: Comprehension [1 exercises] 1

[Mr. Shima is in New York on business. He is on the phone with Mr. O'Brien arranging where to meet for lunch.] Where are you staying, Mr. Shima? I'm at West 77th Street and Broadway. My hotel is at West 77th Street and Broadway. On the corner of 77th Street and Broadway. O.K., have I left the park yet? I'm on the four o'clock flight to Frankfurt. I still haven't taken the subway. O.K., but the airline has to pay the extra cost. Could I have a window seat, please?

© Copyright 2003-2004 Auralog S.A. All rights reserved

That's a nice area. That's a nice area. That's a nice area. Yes, you should be on 75th Street. Maybe that's too complicated then. It wasn't our mistake. Of course, sir.

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2 2 2

2

Have you ever been to the Cactus Grill? No, I've never been there. I haven't been there yet. I have heard of it, but I still haven't been there. Is the post office on the left-hand side of the restaurant? There are two suitcases to check in. This one's not mine, it's his. Are you sure? It should say, 'business class.'

3

No, it's on the right-hand side.

I'm sure. I'm afraid not.

Well, let's meet there. Do you need directions? Yes, I don't know how to get there. Can you tell me how to get there? I'm not sure how to get there. What time will I arrive? How long is the flight? I thought I had a business-class ticket. What time does boarding begin? I must have a window seat in business class.

4

3 3 3

4 4 4 It's 7 hours and 30 minutes. I'm afraid you don't, sir. No problem, sir.

It's on 74th Street and Park Avenue. Is that on the other side of the park? Do I have to cross Central Park? I don't know where that is. Yes, I must have a seat in business class. Could I have a window seat, please? Oh yes, that's mine, thanks. Yes, that's mine, I forgot it. But I must have a business-class seat.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, that's right. Yes, that's right. Don't worry, it's not far. No problem, sir. Of course, sir. Have a good flight, sir. Have a good flight, sir.

5 5 5

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5

Have you taken the subway yet? I haven't taken the subway yet. I've never taken the subway. I still haven't taken the subway. Fine, and when does boarding begin? Yes, that's mine, I forgot it. O.K., which gate do I leave from? What time does boarding begin? Could I have a window seat, please?

6

6 6 6

Have a good flight, sir.

Of course, sir.

Do you want to take a taxi? No, I'll walk if it's not too far. Only if it's far away. I'll walk unless it's too far. I'm sure it's mine. What time does boarding begin? Could I have a window seat, please? No, I thought I had a business-class ticket. O.K., which gate do I leave from?

7

Maybe that's too complicated then. Maybe that's too complicated then. Maybe that's too complicated then.

It's not too far. It's not too far. It's not too far.

7 7 7

Of course, sir. I'm afraid you don't, sir.

Can you find Central Park? I turn right on 77th Street and walk for three blocks. Yes, I just turn right when I leave the hotel. It's only three blocks away. I'm on the four o'clock flight to Frankfurt. I'm sure it's mine. That's very kind of you.

O.K., follow 77th Street into the park. O.K., follow 77th Street into the park. O.K., follow 77th Street into the park.

Final call for all passengers for flight 918 to Frankfurt.

It's a round-trip ticket. No, I just have my carry-on bags.

© Copyright 2003-2004 Auralog S.A. All rights reserved

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8 8 8

8

Soon you will see a large lake in front of you; go around this lake. Which direction do I go? Should I go left or right? Does it matter which direction I go? O.K., but the airline has to pay the extra cost. No, I thought I had a business-class ticket. No, those suitcases are hers. It's a round-trip ticket. My ticket is for the four o'clock flight to Frankfurt.

9

9 9 9

After you go around the lake, follow signs for the Whitney Art Museum. Have I left the park yet? O.K., have I left the park yet? Am I still in the park? Fine, and when does boarding begin? Yes, I must have a seat in business class. It should say, 'business class.' I'm flying round trip. I'm on the four o'clock flight to Frankfurt.

10

Go left, it's shorter. Go left, it's shorter. Go left, it's shorter. It wasn't our mistake. I'm afraid you don't, sir.

Yes, you should be on 75th Street. Yes, you should be on 75th Street. No, you should be on 75th Street.

10 10 10

No problem, sir. I'm afraid not.

Go straight for three blocks, then turn right on Park Avenue. Have I passed the museum yet? Should I still follow signs for the museum? I haven't passed the museum yet, have I? It should say, 'business class.' No, I'll walk if it's not too far. I'd like to check in two bags, please. No, that isn't mine. No, I thought I had a business-class ticket.

© Copyright 2003-2004 Auralog S.A. All rights reserved

Yes, you have passed the museum. No, you have already passed the museum. Yes, you have already passed the museum. I'm afraid not. It's not too far. Have a good flight, sir. I'm afraid you don't, sir.

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11 11 11

11

The restaurant is on the right-hand side of the street. On 74th Street or Park Avenue? Is it on the right-hand side of Park Avenue? It's on the right-hand side of 74th Street? I'd like to check in two bags, please. No, I just have my carry-on bags. Yes, it's mine. A window seat, please. The ticket's mine.

12

12 12 12

The address is 789 Park Avenue. The restaurant is next to a post office. Is the post office on the left-hand side of the restaurant? Which side of the restaurant is the post office on? So, I'll see the post office before the restaurant. Only if it's far away. The four o'clock flight to Frankfurt, please. No, I'll walk if it's not too far. Oh yes, that's mine, thanks. No, those suitcases are hers.

13

Yes, that's right. No, it's actually on Park Avenue.

No, it's on the right-hand side. The right-hand side. That's correct. It's not too far. It's not too far. Have a good flight, sir.

O.K., so I'll see you at 12:30 at the Cactus Grill. Call me if there are any problems. See you then. Sounds good. Great, see you there! The four o'clock flight to Frankfurt, please. Are there any stopovers? This one's not mine, it's his. There are two suitcases to check in. Is that in business class?

No, this is a direct flight.

No, it isn't.

Mystery Phrase [2 exercises] 1

A place where people eat. restaurant

2

A place where you can send letters. post office

© Copyright 2003-2004 Auralog S.A. All rights reserved

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13 13 13

Delegates (18 activity (ies) 02:03:04) Dialogue: Explore [1 exercises] 1

It is now the first day of the seminar. You are ready to welcome your delegates. You learn you're missing a group of six. What happened? Are they late? Have they cancelled?

2

They got lost. They got lost. It seems so.

4 3 2

What shall we do about them? We still have to bill them. It's not very professional. They should have let us know.

3

5 5 5

Do we wait for them? No, the others are already waiting. I'm going to start the first session. We'll delay a little.

4

5 5 5

What shall we do about them? 5 5 5

Send somebody to help them. We'll wait for them. Give them directions.

5

The seminar begins and everybody is very satisfied. At the end of the day, you're having a drink at the bar with some delegates who are staying in the same hotel. They ask you about your company: "Where is your company based?" In New York. In Philadelphia. In San Francisco.

© Copyright 2003-2004 Auralog S.A. All rights reserved

6 6 6

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6

Who do you do business with? Banks and insurance companies. Foreign governments, the army. Industry.

7

How often do you organize this sort of seminar? Once every three months. Twice a year. It depends.

8

That's a good job.

9 9 9

Ah, you're new. So long that you've forgotten.

13 10 13

And you've already had the time to organize seminars? I did that for my last company. I learn quickly. It's not difficult.

11

8 8 8

How long have you been with this company? For two years. For three months. For a very long time.

10

That can't be easy.

What do you do? I'm a consultant. I'm a systems engineer. I'm a technical salesman.

9

7 7 7

The army is a big market.

You're a professional. You've done well!

11 11 11

Are you happy at your company? 13 13 12 12

Yes, there's a good working atmosphere. We all work very well together. Depends on the day. Not really.

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12

Why not join our company then! I am under contract. Not for the moment. That would depend on the terms.

13

Contact us before you renew it. I'm sure they will interest you.

Are you going back to New York after the seminar? Yes, probably. No, I'm going to Wisconsin. I'm not sure yet.

Why don't you stay and visit Washington? For work, I suppose.

Word Pronunciation [17 word(s)] to be on schedule CEO (Chief Executive Officer) company consultant delegate expert latecomer manager participant to postpone professional representative seminar speaker speech successful workshop

Sentence Pronunciation [40 sentence(s)] What happened? Are they late? Have they cancelled? We still have to bill them. It's not very professional. They should have let us know. No, the others are already waiting. I'm going to start the first session. We'll delay a little. Send somebody to help them. We'll wait for them. Give them directions. In New York. In Philadelphia. In San Francisco. Banks and insurance companies. Foreign governments, the army.

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13 13 13

Industry. Once every three months. Twice a year. It depends. I'm a consultant. I'm a systems engineer. I'm a technical salesman. For two years. For three months. For a very long time. I did that for my last company. I learn quickly. It's not difficult. Yes, there's a good working atmosphere. We all work very well together. Depends on the day. Not really. I am under contract. Not for the moment. That would depend on the terms. Yes, probably. No, I'm going to Wisconsin. I'm not sure yet.

Key grammar explanations [2 grammar point(s)] 1

Perfect conditional using 'should'

2

'How' + adjective or adverb

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Grammar Practice [1 exercises] 1

Conjugate as in the example. Example: you (go)

you would have gone

Sheila (call)

Sheila would have called

Morris and Larry (find)

Morris and Larry would have found

Mr. Head (dial)

Mr. Head would have dialed

Samuel (want)

Samuel would have wanted

he (write)

he would have written he'd have written

I (answer)

I would have answered I'd have answered

The perfect conditional

Auxiliaries

Word Association [1 exercises] 1

Match the words from the dialogue with their synonyms on the right. welcome organize write go back need

greet arrange note return require

Picture/Word Association with speech recognition [3 exercises] 1 a delegate a waiter a tour guide a pilot a news reader an actor

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2 a bank a workshop a stock market an outlet a surgery a charity

3 an army a football team a rock group an orchestra a cabin crew an office

Fill-in-the-Blanks [3 exercises] 1

The seminar begins and everybody is very satisfied. At the end of the day you join some participants at the bar who are staying in the same hotel. They ask you some questions about your company. 'Where is your company based?' 'Everybody' - 'Nobody'

'Everybody' - 'Somebody' - 'Nobody'

2

It is now the first day of the seminar. You are ready to welcome your participants. You learn you're missing a group of six . They got lost .

3

The seminar begins and everybody is very enthusiastic. At the end of the day , you're having a drink at the bar with some participants who are staying in the same hotel . You are discussing the events of the day. They congratulate you on your work.

Phonetics Exercise [2 phoneme(s)]

Q

information sure professional should session directions insurance

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v

five Avenue overhead video very give

Word Order with speech recognition [6 exercises] 1

Get lost, I don't Get lost, I don't want

want to to see you

see you ever ever again

again

'Ever' - 'Never'

2

hire a professional if you want the hire a professional if you want the work done

3

We need directions to get to your We need directions to get to your place

4

a good working atmosphere is essential for production. a good working atmosphere is essential for production.

work done properly.

properly.

place

Adjectives ending in -ing

5

James Bond was under contract to the British James Bond was under contract to the British Intelligence

6

the seminar was boring; I didn't learn the seminar was boring; I didn't learn anything

Intelligence

anything

Adjectives ending in -ing

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Sentence Practice [6 exercises] 1

Answer the question as in the example. Example: The seminar began at ten. (nine)

It should have begun at nine.

The room was a single. (double)

It should have been a double. The room should have been a double. It should've been a double. The room should've been a double.

The receptionist was talking on the phone. (attending to the guests)

He should have been attending to the guests. She should have been attending to the guests. The receptionist should have been attending to the guests. He should've been attending to the guests. She should've been attending to the guests. The receptionist should've been attending to the guests.

We ate lunch at the hotel. (to go to a restaurant)

We should have gone to a restaurant. You should have gone to a restaurant. We should've gone to a restaurant. You should've gone to a restaurant.

'Should' and 'ought to': advice Perfect conditional using 'should' Auxiliaries Use of the past participle as an adjective

2

Modal auxiliaries

Answer the question as in the example. Example: The seminar began at ten. (nine)

It should have begun at nine.

They reserved a small conference room. (a big one)

They should have reserved a big one. They should've reserved a big one.

The taxi driver drove dangerously. (more cautiously)

He should have driven more cautiously. She should have driven more cautiously. The taxi driver should have driven more cautiously. He should've driven more cautiously. She should've driven more cautiously. The taxi driver should've driven more cautiously.

Fifty participants attended. (seventy-five)

Seventy-five participants should have attended. Seventy-five participants should've attended.

'Should' and 'ought to': advice Auxiliaries

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Perfect conditional using 'should'

Modal auxiliaries

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3

Answer the question as in the example. Example: The seminar began at ten. (nine) They'll call the office after lunch. (by now)

They should have called the office by now. They should've called the office by now.

The planning was difficult. (easier)

It should have been easier. The planning should have been easier. It should've been easier. The planning should've been easier.

The coffee break lasted five minutes. (fifteen minutes)

It should have lasted fifteen minutes. The coffee break should have lasted fifteen minutes. It should've lasted fifteen minutes. The coffee break should've lasted fifteen minutes.

'Should' and 'ought to': advice

4

It should have begun at nine.

Perfect conditional using 'should'

Form a question based on the final part of the sentence. Example: The keynote speaker's plane was late.

How late was it?

This seminar is very long.

How long is it?

The last speech was boring.

How boring was it?

The hotel room is huge!

How huge is it?

Interrogative words

5

Modal auxiliaries

'How' + adjective or adverb

Contraction of 'to be'

Form a question based on the final part of the sentence. Example: The keynote speaker's plane was late.

How late was it?

The hotel lobby is very smoky.

How smoky is it?

The traffic was bad.

How bad was it?

Lunch was expensive.

How expensive was it?

Interrogative words

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'How' + adjective or adverb

Contraction of 'to be'

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6

Form a question based on the final part of the sentence. Example: The keynote speaker's plane was late.

How late was it?

The room was crowded!

How crowded was it?

After all that networking, I'm tired!

How tired are you?

The trip home is long.

How long is it?

Interrogative words

'How' + adjective or adverb

Contraction of 'to be'

Dialogue: Expression [1 exercises] 1

It is now the first day of the seminar. You are ready to welcome your delegates. You learn you're missing a group of six. What happened? Are they late? Have they cancelled?

2

They got lost. They got lost. It seems so.

4 3 2

What shall we do about them? 5 5 5

We still have to bill them. It's not very professional. They should have let us know.

3

Do we wait for them? 5 5 5

No, the others are already waiting. I'm going to start the first session. We'll delay a little.

4

What shall we do about them? Send somebody to help them. We'll wait for them. Give them directions.

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5 5 5

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5

The seminar begins and everybody is very satisfied. At the end of the day, you're having a drink at the bar with some delegates who are staying in the same hotel. They ask you about your company: "Where is your company based?" In New York. In Philadelphia. In San Francisco.

6

Who do you do business with? Banks and insurance companies. Foreign governments, the army. Industry.

7

That can't be easy.

8 8 8

That's a good job.

9 9 9

How long have you been with this company? For two years. For three months. For a very long time.

10

7 7 7

What do you do? I'm a consultant. I'm a systems engineer. I'm a technical salesman.

9

The army is a big market.

How often do you organize this sort of seminar? Once every three months. Twice a year. It depends.

8

6 6 6

Ah, you're new. So long that you've forgotten.

13 10 13

And you've already had the time to organize seminars? I did that for my last company. I learn quickly. It's not difficult.

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You're a professional. You've done well!

11 11 11

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Are you happy at your company?

11

13 13 12 12

Yes, there's a good working atmosphere. We all work very well together. Depends on the day. Not really.

Why not join our company then!

12

I am under contract. Not for the moment. That would depend on the terms.

Contact us before you renew it. I'm sure they will interest you.

13 13 13

Are you going back to New York after the seminar?

13

Yes, probably. No, I'm going to Wisconsin. I'm not sure yet.

Why don't you stay and visit Washington? For work, I suppose.

Dictation [2 exercises] 1

1 2 3 4 5

Mr. and Mrs. Smith took their first vacation in five years. They decided to go to New York, the Big Apple. They reserved a luxury suite in Manhattan. They had a fabulous view of Central Park. They did a lot of sightseeing and took the subway everywhere. Addresses and phone numbers The prepositions 'in' and 'at' The article and geographical names

2

1 2 3 4 5

'To be' and 'to have': preterite

Some people in my office are always asking questions. How long have you been here? Who does your husband do business with? When was the last time you had a raise? How much did you pay for your new car? The impersonal structure The prepositions 'in' and 'at' Use of the present perfect 'How' + adjective or adverb Auxiliaries 'To be' and 'to have': preterite

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Text Transformation [1 exercises] 1

Put the following text into the conditional perfect. I would like to find out about this man's company. We would be interested to know who they do business with. Wouldn't it be a good idea to organize a seminar every three months? I would prefer to attend seminars in New York. We would have the chance to make more contacts. It would be very useful, wouldn't it? I would have liked to have found out about this man's company. We would have been interested to know who they do business with. Wouldn't it have been a good idea to organize a seminar every three months? I would have preferred to have attended seminars in New York. We would have had the chance to make more contacts. It would have been very useful, wouldn't it? The perfect conditional

Auxiliaries

Dialogue: Comprehension [1 exercises] 1

It is now the first day of the seminar. You are ready to welcome your delegates. You learn you're missing a group of six. What happened? Are they late? Have they cancelled? Not for the moment. For three months. Not really. Starting in two weeks. I've just reserved a room.

2

They got lost. They got lost. It seems so.

4 3

Ah, you're new.

Yes, I have your reservation.

What shall we do about them? We still have to bill them. It's not very professional. They should have let us know. Yes, for two. One. A TV and a video. I would like to reserve a room. Smoking.

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5

Fine, I'll write it down.

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3

Do we wait for them? No, the others are already waiting. I'm going to start the first session. We'll delay a little. That would depend on the terms. No, I'm going to Wisconsin. I'm a consultant. It's not difficult. One week.

4

I'm sure they will interest you. For work, I suppose. That's a good job.

What shall we do about them? Send somebody to help them. We'll wait for them. Give them directions. 402 Sixth Avenue. 10. Depends on the day. Twice a year. Yes, there's a good working atmosphere.

5

5

5 5 Ah, the Hilton.

The seminar begins and everybody is very satisfied. At the end of the day, you're having a drink at the bar with some delegates who are staying in the same hotel. They ask you about your company: "Where is your company based?" In New York. In Philadelphia. In San Francisco. That's all for the moment. We all work very well together. A room with a bathroom. I learn quickly. You can bill my company.

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6 6

All the rooms have a bathroom. You've done well! We should have their address.

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6

Who do you do business with? Banks and insurance companies. Foreign governments, the army. Industry. I would like some information. Yes, it's about a seminar. By check. Who is in charge of organizing seminars?

The army is a big market.

7 7

See Mr. Warcock in the last office on your right. See Mr. Warcock in the last office on your right.

Meals and coffee breaks.

7

How often do you organize this sort of seminar? Once every three months. Twice a year. It depends. Okay. Send somebody to help them. The 26th and 27th of this month. Only meals. A small suite.

8

8 8

We only have luxury suites.

What do you do? I'm a consultant. I'm a systems engineer. I'm a technical salesman. 402 Sixth Avenue. With a color screen, please. Hilton Hotel. I'm not sure yet. Yes, we need a hostess.

9

That can't be easy.

That's a good job.

9 9

Ah, the Hilton. It's on Sixth Avenue. Fine, I'll take care of that.

How long have you been with this company? For two years. For three months. For a very long time. Banks and insurance companies. Yes, my name's Smith. I would like to reserve a room. One. Send somebody to help them.

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Ah, you're new. So long that you've forgotten.

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13 10

10

And you've already had the time to organize seminars? I did that for my last company. I learn quickly. It's not difficult. Are they late? Do you have any rooms free? By check. I've just reserved a room. I would like some information.

11

They got lost.

Yes, I have your reservation.

13

No problem. Fine, I'll take care of that. That's all right, I'll dial it for you.

Why not join our company then! I am under contract. Not for the moment. That would depend on the terms. Foreign governments, the army. I need to organize a seminar. We'll delay a little. I booked a room this morning. By check.

13

11 11

Are you happy at your company? Yes, there's a good working atmosphere. We all work very well together. Depends on the day. Not really. A view of the park. Yes, we need a hostess. Where can I find a telephone? Send somebody to help them. By credit card.

12

You're a professional. You've done well!

Contact us before you renew it. I'm sure they will interest you. The army is a big market.

Oh yes, you're Mr. Smith.

Are you going back to New York after the seminar? Yes, probably. No, I'm going to Wisconsin. I'm not sure yet. A blackboard. Yes, my name's Smith. Full service. What happened? Smoking.

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Why don't you stay and visit Washington? For work, I suppose. There is one in the room.

They got lost.

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13 13

Mystery Phrase [5 exercises] 1

A technical profession. systems engineer

2

Change to a later time. postpone

3

Protection against damage, accidents, etc. insurance

4

A financial institution. bank

5

Call off indefinitely. cancel

Video and Questions [1 exercises] What time is it? Almost seven o’clock. Already! Quick, you’ve got to get ready and go to work. That’s right, the hardest thing every morning is getting out of bed. Five minutes under the shower, a large cup of coffee and you’ll have a clear head. Now you’re ready to attack the day. You begin by facing the traffic and the traffic jams. The fear of arriving late makes you forget to close the windows and lock the car door. You’re one of those stressed people who only think about their work! Don’t rely on your watch, it’s fast! And did you do your best before going home yesterday, so as not to have too many urgent tasks at the beginning of the morning? Apparently yes, you can therefore start the day slowly! And now the telephone starts to ring. Phew, it’s just one of your friends who’s asking you to go to the movies tonight. Usually, when the phone rings, it’s a colleague with a lot of questions to ask. This morning, someone came by your office and left documents you have to reread before the meeting. It seems that every task in this company is urgent! In the offices next door, they’re just as busy. Obviously, you’re dealing with a professional call and not with an invitation to go to the movies. On the telephone, you agree with your various colleagues on the point of view that is to be defended at the next meeting. This is very important because, if there is no unity among the staff, your superior will ask you to start the work all over again. There you go, another file to deal with! As if you didn’t have enough to do already. . . By the looks of it, you won’t be going to the movies tomorrow either. . . You were concentrating so hard on your work that you didn’t see the time go by, nor the time of the meeting get closer. You still had to reread your argumentation and make a few photocopies before going to the conference room where the whole team is waiting for you. Your superior is very satisfied, your work is impeccable, as usual. He congratulates you. It was well worth getting up early this morning. Uh, let’s just hope that your car hasn’t been stolen!

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1

What time is it? Almost seven o'clock Seventeen o'clock Almost seven thirty Time to go to bed Time to do your homework

2

According to the video, when will you be ready to attack the day? When you've had five minutes under the shower When you've had a large cup of coffee When the army comes to town When the circus comes to town Once you're in a good mood When the wind cries Mary

3

Why did you forget to close the windows and lock the car door? Because you're afraid of arriving late Because you met a friend Because you live in a safe neighborhood now Because you're afraid of spiders Because you're not afraid of anything

4

What's wrong with stressed people? They only think about their work. They do take time to relax. They only think about going on vacation. They don't take time to smell the roses.

5

Why does the person hesitate to answer the phone? Because it's usually a colleague with a lot of questions to ask Because it might be a crank caller Because it's usually a colleague that wants to go for a drink Because it's a bad time

6

What is true of the company? Every task is urgent. The colleagues aren't nice. Every task is overwhelmingly difficult. There is no problem, everything is perfect!

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7

On the telephone, what do you and your colleagues agree on? The point of view to be defended at the next meeting The restaurant you will go to tonight The terms of a contract A new project An invitation to go to the bullfight

8

Why would a superior ask the workers to start a task again? Because there is no unity among the staff Because there is no coherence in the document Because he is in a bad mood Because he doesn't like the staff

9

What did you have to do before the meeting? Reread the argumentation. Make a few copies. Get a haircut. Write the argumentation. Learn the argumentation by heart.

10

Why is your superior very satisfied? Your work is impeccable. It was worth getting up this morning. You invited him to the movies. Your car has been stolen. You kept the whole team waiting.

Presenting your Firm (11 activity (ies) 01:12:50) Dialogue: Explore [1 exercises] 1

[You want to reserve a stand at a trade fair. The organizer asks you some questions about your company.] How many employees work for Athena? 2 2 2

Athena has more than 7,000 employees. There are about 10,000 employees. We employ more than 5,000 people.

2

Is Athena a multinational company? 3 3 3

Yes, we have offices in fifteen countries. We distribute our products globally. Athena is a multinational company.

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3

Where are the company headquarters? We built new headquarters in New York. Athena built its headquarters in San Francisco. The company built new headquarters in Washington, D.C.

4

I like New York. San Francisco is a great city. D.C. is a good place to work.

Were you always the market leader? 5 5 5

We became the market leader in 2000. The company became the market leader in 1998. Athena became the market leader in 2001.

5

The telecommunications market is very competitive. 6 6 6

Competition taught us to take risks. The competition taught us to be creative. Our competitors taught us to be creative.

6

Do you do your own distribution? 7 7 7

We often work with local distributors. Athena works with local distribution companies. No, local distributors do it for us.

7

Did you merge with any competitors? We merged with a European distributor last year. Athena bought a French company in 2001. Yes, we bought a Dutch company in 1997.

8

4 4 4

That's interesting. That's interesting. That's interesting.

8 8 8

Do you make a large profit overseas? 9 9 9

Our sales rose by 15% in Asia last year. Sales rose by 10% in Europe last year. We made a $200,000 profit overseas last year.

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9

What are your objectives this year? 10 10 10

We would like to expand our market. Our objective is to become a global brand name. Athena's objective is to increase global sales.

10

What is Athena's mission statement? To increase communication around the world. Our mission is to increase communication. We want to increase global communication.

Thank you, sir. Thank you, sir. Thank you, sir.

Word Pronunciation [16 word(s)] competitor creative distribution distributor headquarters to increase market leader to merge mission multinational profit risk statement to teach telecommunications trade fair

Sentence Pronunciation [30 sentence(s)] Athena has more than 7,000 employees. There are about 10,000 employees. We employ more than 5,000 people. Yes, we have offices in fifteen countries. We distribute our products globally. Athena is a multinational company. We built new headquarters in New York. Athena built its headquarters in San Francisco. The company built new headquarters in Washington, D.C. We became the market leader in 2000. The company became the market leader in 1998. Athena became the market leader in 2001. Competition taught us to take risks. The competition taught us to be creative. Our competitors taught us to be creative. We often work with local distributors. Athena works with local distribution companies. No, local distributors do it for us. We merged with a European distributor last year.

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Athena bought a French company in 2001. Yes, we bought a Dutch company in 1997. Our sales rose by 15% in Asia last year. Sales rose by 10% in Europe last year. We made a $200,000 profit overseas last year. We would like to expand our market. Our objective is to become a global brand name. Athena's objective is to increase global sales. To increase communication around the world. Our mission is to increase communication. We want to increase global communication.

Key grammar explanations [2 grammar point(s)] 1

Questions without interrogative words

2

Interrogative words

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Grammar Practice [6 exercises] 1

Give the preterite of the following verbs. Example: to build

built

to become

became

to teach

taught

to buy

bought

to rise

rose

to make

made

to have

had

Irregular verbs

'To be' and 'to have': preterite

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2

Reformulate as in the example. Example: were

to be

built

to build

taught

to teach

became

to become

bought

to buy

rose

to rise

made

to make

Irregular verbs

3

Give the preterite of the following verbs. Example: we are

we were

I become

I became

you teach

you taught

he buys

he bought

she rises

she rose

it makes

it made

they build

they built

Irregular verbs

4

Conjugate as in the example. Example: I was

I am

they rose

they rise

we built

we build

it bought

it buys

she became

she becomes

he taught

he teaches

you made

you make

Irregular verbs

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5

Give the preterite of the following verbs. Example: our sales rise their competitors teach

their competitors taught

the market leader is

the market leader was

a Dutch company buys

a Dutch company bought

the company builds

the company built

the employees become

the employees became

the local distributors make

the local distributors made

Irregular verbs

6

our sales rose

'To be' and 'to have': preterite

Give the preterite of the following verbs. Example: Athena employs

Athena employed

Athena distributes

Athena distributed

the market expands

the market expanded

the competitors merge

the competitors merged

the distributor buys

the distributor bought

the market leader becomes

the market leader became

the sales rise

the sales rose

Construction of the preterite

Irregular verbs

Dialogue: Expression [1 exercises] 1

[You want to reserve a stand at a trade fair. The organizer asks you some questions about your company.] How many employees work for Athena? 2 2 2

Athena has more than 7,000 employees. There are about 10,000 employees. We employ more than 5,000 people.

2

Is Athena a multinational company? 3 3 3

Yes, we have offices in fifteen countries. We distribute our products globally. Athena is a multinational company.

© Copyright 2003-2004 Auralog S.A. All rights reserved

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3

Where are the company headquarters? We built new headquarters in New York. Athena built its headquarters in San Francisco. The company built new headquarters in Washington, D.C.

4

I like New York. San Francisco is a great city. D.C. is a good place to work.

Were you always the market leader? 5 5 5

We became the market leader in 2000. The company became the market leader in 1998. Athena became the market leader in 2001.

5

The telecommunications market is very competitive. 6 6 6

Competition taught us to take risks. The competition taught us to be creative. Our competitors taught us to be creative.

6

Do you do your own distribution? 7 7 7

We often work with local distributors. Athena works with local distribution companies. No, local distributors do it for us.

7

Did you merge with any competitors? We merged with a European distributor last year. Athena bought a French company in 2001. Yes, we bought a Dutch company in 1997.

8

4 4 4

That's interesting. That's interesting. That's interesting.

8 8 8

Do you make a large profit overseas? 9 9 9

Our sales rose by 15% in Asia last year. Sales rose by 10% in Europe last year. We made a $200,000 profit overseas last year.

© Copyright 2003-2004 Auralog S.A. All rights reserved

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9

What are your objectives this year? 10 10 10

We would like to expand our market. Our objective is to become a global brand name. Athena's objective is to increase global sales.

10

What is Athena's mission statement? To increase communication around the world. Our mission is to increase communication. We want to increase global communication.

Thank you, sir. Thank you, sir. Thank you, sir.

Sentence Practice [12 exercises] 1

Conjugate as in the example. Example: We (to build) new headquarters in New York. The company (to become) the market leader in 1998.

The company became the market leader in 1998.

Our competitors (to teach) us to be creative.

Our competitors taught us to be creative.

We (to buy) a European distributor last year.

We bought a European distributor last year.

Irregular verbs

2

We built new headquarters in New York.

Use of the preterite

Conjugate as in the example. Example: We (to become) the market leader in 2000.

We became the market leader in 2000.

Athena (to build) its headquarters in San Francisco.

Athena built its headquarters in San Francisco.

Our sales (to rise) by 15% in Asia last year.

Our sales rose by 15% in Asia last year.

(To be) you always the market leader?

Were you always the market leader?

Use of the preterite

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Irregular verbs

Past interrogatives

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3

Reformulate as in the example. Example: You make a large profit overseas.

Do you make a large profit overseas?

They do their own distribution.

Do they do their own distribution?

Athena distributes its products globally.

Does Athena distribute its products globally?

The market leader has offices in Europe.

Does the market leader have offices in Europe?

Questions without interrogative words

4

Reformulate as in the example. Example: You merged with a competitor.

Did you merge with a competitor?

We bought a Dutch company last year.

Did we buy a Dutch company last year?

Sales rose by 10% in Europe last year.

Did sales rise by 10% in Europe last year?

Athena became the market leader in 2001.

Did Athena become the market leader in 2001?

Past interrogatives

5

Reformulate as in the example. Example: You merged with a competitor.

Did you merge with a competitor?

The competition taught you to take risks.

Did the competition teach you to take risks?

He often worked with local distributors.

Did he often work with local distributors?

They distributed their products globally.

Did they distribute their products globally?

Past interrogatives

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Adverbs of time

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6

Reformulate as in the example. Example: Athena is a multinational company.

Is Athena a multinational company?

They are the market leaders.

Are they the market leaders?

The telecommunications market is very competitive.

Is the telecommunications market very competitive?

The company's mission is to increase communication.

Is the company's mission to increase communication?

Questions without interrogative words

7

Reformulate as in the example. Example: You were always the market leader.

Were you always the market leader?

The headquarters were in Washington, D.C.

Were the headquarters in Washington, D.C.?

The overseas profit was large in Europe last year.

Was the overseas profit large in Europe last year?

The objective was to become a global brand name.

Was the objective to become a global brand name?

Past interrogatives

8

Reformulate as in the example. Example: You were always the market leader.

Were you always the market leader?

Athena was a multinational company.

Was Athena a multinational company?

The telecommunications market was very competitive.

Was the telecommunications market very competitive?

Our mission was to increase communication.

Was our mission to increase communication?

Past interrogatives

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9

Reformulate as in the example. Example: You merged with a competitor.

Did you merge with a competitor?

Athena's objective was to increase global sales.

Was Athena's objective to increase global sales?

The company employed more than 5,000 people.

Did the company employ more than 5,000 people?

Your company was very competitive.

Was your company very competitive?

Past interrogatives

10

Reformulate as in the example. Example: You were always the market leader.

Were you always the market leader?

You built new headquarters in New York.

Did you build new headquarters in New York?

The headquarters were in San Francisco.

Were the headquarters in San Francisco?

Athena increased its global sales last year.

Did Athena increase its global sales last year?

Past interrogatives

11

Reformulate as in the example. Example: The company headquarters are in San Francisco. (where)

Where are the company headquarters?

Their mission statement is to increase communication. (what)

What is their mission statement?

Our objective is to expand our market. (what)

What is our objective?

Its offices are in Asia. (where)

Where are its offices?

Interrogative words

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12

Reformulate as in the example. Example: The company headquarters were in San Francisco. (where)

Where were the company headquarters?

The distribution company was in Europe. (where)

Where was the distribution company?

The objectives were to increase sales and become a global brand name. (what)

What were the objectives?

Athena's mission statement was to increase global communication. (what)

What was Athena's mission statement?

Interrogative words

Past interrogatives

Picture/Word Association with speech recognition [6 exercises] 1 San Francisco Washington, D.C. New York Paris London

2 Washington, D.C. New York San Francisco Paris Rio de Janeiro

3 New York Washington D.C. San Francisco London Rio de Janeiro

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4 French Dutch American British Asian

5 communication profit brand name global sales competition

6 European Asian North American South American African

The Right Word with speech recognition [3 exercises] 1

Is Athena a multinational company? Are Do What How The verb 'to be'

2

Where are the company headquarters? Who Do Why Can

3

What is Athena's mission statement? Did Are How Why

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Word Association [2 exercises] 1

Match the words from the dialogue with their synonyms on the right. objective competitor profit

2

goal opponent earnings

Match the words from the dialogue with their synonyms on the right. global local overseas

worldwide domestic foreign

Dialogue: Comprehension [1 exercises] 1

[You want to reserve a stand at a trade fair. The organizer asks you some questions about your company.] How many employees work for Athena? Athena has more than 7,000 employees. There are about 10,000 employees. We employ more than 5,000 people. We opened our first office in Seattle.

2 2 2 There are a lot of high-tech companies in Seattle.

Our competitors taught us to be creative. Our sales rose by 15% in Asia last year. The annual sales increased by 10% in Shanghai last year. Our new product line sold well last year.

2

Is Athena a multinational company? Yes, we have offices in fifteen countries. We distribute our products globally. Athena is a multinational company. We hired a local marketing team. We made digital cameras and cell phones for several years. Our company's history began in 1990. Yes, we hired a local sales team. The competition taught us to be creative.

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3 3 3

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3

Where are the company headquarters? We built new headquarters in New York. Athena built its headquarters in San Francisco. The company built new headquarters in Washington, D.C. We grew by 20% overseas last year! Our sales rose by 15% in Asia last year. The company grew by 25% overseas last year! I began Athena Cell Phones in 1990. That's because we work hard!

4

I like New York. San Francisco is a great city. D.C. is a good place to work. Wow, that's impressive!

4 4 4

Wow, that's impressive! Good luck in Shanghai!

Were you always the market leader? We became the market leader in 2000. The company became the market leader in 1998. Athena became the market leader in 2001. Athena Cell Phones began in 1990. We want to increase global communication. We opened our first office in Seattle.

5 5 5 Thank you, sir. There are a lot of high-tech companies in Seattle.

We hired a local marketing team. Yes, we hired a local sales team.

5

The telecommunications market is very competitive. Competition taught us to take risks. The competition taught us to be creative. Our competitors taught us to be creative. To increase communication around the world. Yes, we hired a local sales team. I started the company in San Jose.

6 6 6 Thank you, sir. There are a lot of high-tech companies in San Jose.

I began Athena Cell Phones in 1990. No, but we hired a Chinese consultant.

6

Do you do your own distribution? We often work with local distributors. Athena works with local distribution companies. No, local distributors do it for us. I opened the first overseas branch in Asia. Athena Cell Phones began in 1990. To increase communication around the world. Athena built its headquarters in San Francisco. Our company's history began in 1990.

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7 7 7

Thank you, sir. San Francisco is a great city.

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7

Did you merge with any competitors? We merged with a European distributor last year. Athena bought a French company in 2001. Yes, we bought a Dutch company in 1997. I began Athena Cell Phones in 1990. I started the company in San Jose. We built new headquarters in New York. Athena Cell Phones began in 1990. Our mission is to increase communication.

8

That's interesting. That's interesting. That's interesting.

8 8 8

There are a lot of high-tech companies in San Jose. I like New York. Thank you, sir.

Do you make a large profit overseas? Our sales rose by 15% in Asia last year. Sales rose by 10% in Europe last year. We made a $200,000 profit overseas last year. The company built new headquarters in Washington, D.C. Athena also made digital cameras at first. I started the company in San Jose.

9 9 9 D.C. is a good place to work. There are a lot of high-tech companies in San Jose.

We hired a local marketing team. I began Athena Cell Phones in 1990.

9

What are your objectives this year? We would like to expand our market. Our objective is to become a global brand name. Athena's objective is to increase global sales. Athena built its headquarters in San Francisco. I began Athena Cell Phones in 1990. Yes, our products sold well last year. That's because we work hard! Athena also made digital cameras at first.

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10 10 10 San Francisco is a great city.

Good luck in Shanghai!

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10

What is Athena's mission statement? To increase communication around the world. Our mission is to increase communication. We want to increase global communication. No, local distributors do it for us. I began Athena Cell Phones in 1990. Yes, we bought a Dutch company in 1997. Athena opened its first office in Atlanta.

Thank you, sir. Thank you, sir. Thank you, sir.

That's interesting. There are a lot of high-tech companies in Atlanta.

Yes, we have offices in fifteen countries.

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